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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1646 Showing 32,901-32,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very reliable every time we use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so pleased with the product and technical service from geed squad in every way from start to finish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisifed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Courteous. Knowledgeable. Explained details on equipment without difficulty. Made recommendations about questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad who did my install was AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, used COVID precautions no worries, friendly, neat, on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers of my 65" Sony TV set up my remotes perfectly and gave me hints for future use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t finish the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the installers did a great job mounting the TV, one of the installers didn’t want to finish the process of setting the tv up which I believe is part of the $249.99 we paid for. I have already contacted Best Buy installing dept regarding this as I don’t feel we got the complete service that was paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where good set it up with no problems what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up and did a great job with mounting and setting up the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, unpacked everything and had it all set up within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific installer. Great attitude. Thorough and cooperative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad sent someone else instead...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to get a Geek Squad install team; even decided to wait an extra 3 days, but got a 3rd party installer instead. They mounted both brackets surrounding the electrical plug, so when something is plugged in, you can't move the TV all the way back any more. Finally, one of the TVs is not straight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well with installation. Very pleased and happy with thier help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Support!!! Cost and service was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They were quick and explained every system they connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific purchase! And it was at a bargain price as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was set a little high on the wall. I should have been more specific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job. Arrived on time and set up with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home service, troubleshooting. Very happy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RJ set up my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RJ was great. easy to talk to and was very helpful.

    I would recommend this to a friend