Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1661 Showing 33,201-33,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    courteous and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals were very knowledgeable of setting up the TV to connect all my components.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blurry

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV image looks blurry compared to the Samsung TV I had right before this one. I dont see anything else in the settings that I could try to make it more clear. I’m using netflix right from the TV so it should be crystal clear. I’m going to reach out to LG customer service next.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job! Both Matt’s were professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was professional and attentive; punctual and informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work as expected. Would certainly purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted new TV and set it up with no mess or fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our tech, Shane, was totally professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane had the same Sony TV, so he answered every question we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do all the work. That’s the best part and even take the trash with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genti and his team were great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was neat, helpful and completed the job professionally and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hanging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional and quick to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, well worth the money. Was done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and tidy and fast. The installer was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was great once they got there.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was late to our appointment time. Once they arrived, they quickly installed the new TV. They were very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my tv quickly. Took measurement to center correctly and took to with me to analyze before screwing in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully helped me with my laptop problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    needed help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were unable to mount the television as they needed an electrician as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents truly are the best and answer all of your questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very professional and courteous

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained some features of the tv and installed very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Good customer service. I'm very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done quickly, no issues. Happy with the service…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Mounting is worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the premium set up it is well worth the additional cost.

    I would recommend this to a friend