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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1663 Showing 33,241-33,260 of 38,693 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the job. They don't do cable management like previous jobs. You get just the basic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After mounting my TV, they hook my cable and everything up to the TV

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Late and unequipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two reasons for the low rating. First, the installation technician arrived significantly later than scheduled, There was no notification that the appointment was delayed, nor any sense of concern when I called to inquire/complain. The BestBuy representative seemed to think it completely appropriate for me to wait 8 hours past the 'scheduled' arrival time. Then, once the installation technician arrived, he did not have the required equipment to complete the installation I had ordered/paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in a timely manner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, provided in a timely manner. Good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the total tech price. This was something that has to be done service was Profesional and went as planned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took his time to make sure tv was straight. I was very impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV very happy with their service and punctuality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing and I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++ service, very professional and helpful looks really good and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My great geek squad guys got my TV up in no time and didn’t make a mess doing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional they did a great job and gave great advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was awesome and will recommend to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gteat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding both of these guys Can’t ask for any harder workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squads were great. They did a clean job mounting our 75” TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with quality of the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well the the size and model of television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were professional and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They even made helpful suggestions to improve the install and save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. They are professional and efficient. They make my life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install TV and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Geek Squad. They are very professional and a quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support is Awsome very happy with purchasing program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person, quick and easy setup, good customer service!

    I would recommend this to a friend