Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1665 Showing 33,281-33,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Made sure I understood and if I had any questions.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a nice job of going through the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service as always

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived right on time and finished quick with great workmanship

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job at setting up our TV. It is just difficult to get them on a timely basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a 75" Sony TV on Saturday

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very professional! Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on this mount based on recommendation of Best Buy Associate. worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like and Pracella were amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were amazing and didn a great job mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind person and great service! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad Mounting experts were amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional, quickly, love the quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subcontractors working for Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was initially mounted by one subcontractor working for the Geek Squad. A couple days later, I wanted my tv to be raised because it was too low. I called the Geek Squad and paid additional $49 to remount it. Kris and his coworker came out and when they removed the tv, they found only one bolt was into the wall stud. My $3600 tv before taxes was being held up by one bolt. When I heard that, I was very upset! Why, because Best Buy advertise having 2 people in handling a large screen TV but they sent one person to do the very thing, they said not to do. I will never have another subcontractor working for the Geek Squad to do any work in my home and I will inform my family and friends to know what I happen to me! The only people I would allow to service anything in my home will be Geek Squad personnel,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great, clean mount install. No issues. Would use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves Its Purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mounted in a bedroom corner and serves its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv without any mess! It was great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys are awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is way more reasonable on price then magnolia install for the same service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job with setup. was on time and both mounted tv and did setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very knowledgeable and friendly. Very quick to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV bracket and TV....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did excellent job connecting everything back as was.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer were great and kept me informed on the process as they went along

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly, helpful and profesional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my TV in a nice way without any wires or other items hanging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs set up TV and connected all my devices to TV.

    I would recommend this to a friend