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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1666 Showing 33,301-33,320 of 38,693 reviews
  • Rated 2 out of 5 stars

    Not done yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech crew arrived before the TV. They brought the mount but the TV is supposed to arrive today! So I have not received this service. Very disappointed in the mix up. I was forced to give this a star so I will say the Techs were very nice and I hope they are the ones who will return to do my service.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast friendly and they will call you before they show up. love the customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installment was very pricy by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TVs, but said he was not instructed to connect any devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install Team were both informative and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your professionalism while installing my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad exceeded my expectations. Pleasant, professional & fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional. No complaints. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Very professional and efficient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grand baby Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv in my granddaughter room and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a very good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are very profesional, thanks I’m happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and were super courteous the entire time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv efficiently and was very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Geekman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made lots of suggestions on hot to his cords, very pleasant Andre professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit for any tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for a beautiful home and no wires showing. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My LG Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Mounts up easily. I’m satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless delivery & installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, knowledgeable and super friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to assist us not so tech savvy people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and followed all social distancing and safety protocol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, did the job, and were very professional!

    I would recommend this to a friend