Customer Ratings & Reviews

Geek squad members that came to my house were very professional and friendly. Very knowledgeable.

This was a great buy as my new tv failed right out of the box. The geek squad came, installed my tv mount & new 75 inch Samsung tv. Made all the connections & began setup. Something on the tv was not working. They said I just needed to stop in the store & do the paperwork to get a replacement tv. They came back with the new tv, removed the bad one & replaced it with a new one. The new TV performed flawlessly. They went over everything with me & then they packed up everything & left.

The agents were able to use my existing mount with minor adjustments. The were quick and professional. It looks great and I didn't have to lift a finger.

Your technician was fast but very careful with the installation of a new Best Buy television, and offered some helpful advice on system operation. This was a very useful service call.

They were quick, efficient, knowledgeable and on time. They were also patient in problem solving with some of my lack of preparation....lol.

Took the worry out of the process by having them install it! They were great and were very efficient in the process!

Knowledgeable, very nice guys, excellent customer service, installed my tv in a perfect position and made no mess. Thank you!

The agents mounted tv and connected to all devices. Took living room tv to bedroom and mounted to wall. Explained what to do and said if there were any problems call them. Have not had anything go wrong. Agents were very professional and courteous. Would recommend geek squad to anyone.

They guys were amazing! They installed my TV and wireless system with no problems, They were very knowledgeable and friendly. If I need anything else done I hope that team is the one I get!

The Best Buy team installed my new TV, set up all equipment and made sure that I could use it before they left. They also cleaned up the space and took my old set away making my life easier. Nice guys and very happy for their service.

Roger does a great job and I would recommend him anytime , he has done multiple installs in my home and is always professional and does a great job!!

The agents mounted the TV, set everything up, cleaned up after themselves. Couldn't ask for more. Very professional. They took pride in their work, and it showed

The installation of my tv and it's hookup to DVD players and TiVo was done quickly and well. The technicians from Geek Squad was polite and professional.

Great job and very friendly! Very hardworking and knowledgeable. They were conscientious about cleaning up their mess.

The agents were excellent, professional and very knowledgeable. They knew exactly what they were doing. Very satisfied.

2 gentlemen came and remived our old TV, installed the new one and made sure it was working properly before they left. We had been notified of the appointment ahead of time and they arrived right on time. They were professional but very kind at the same time. They worked quickly and picked up after themselves. They made sure we were satisfied before they left and even made sure they said goodbye to our cat :-) We were very impressed! They're a credit to your business. THANK YOU!

I had BestBuy deliver and install my 85” QN90C Samsung television and couldn’t have been more happy with it. Arrived on time and very professional throughout. They even removed my old TV from the wall and disposed it and all of the packaging material and box.

Our installers were excellent. They explained every step and outlined what our choices would do to enhance or restrict our enjoyment of the TV. They made sure we could actually use the remotes and understood what they could do. I couldn't give Marco and Ethan enough commendations they did a great job and were pleasant to have in the house.

The agent was knowledgeable, professional and personable. Excellent in-home service

I love this service. They are always so courteous and knowledgeable.