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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1670 Showing 33,381-33,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in did the job cleaned up an left. 10/10 work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was helpfu, fast, very knowledgeable and courteous. Will recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron was awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron was awesome, very friendly and did a great job and cleaned up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great service and professional staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them for all my electronic needs, satisfied with there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and mounted my TV fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mounting experience ever! Will definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and professional. They went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. The squad made sure I was taken care of

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were good, but were unable to bring everything that was ordered. I had to call many times to get a Geek agent to come out and finish the installation. Also, on regular channels the voice and the words were not in-sync. I had to have them come back out on that and they still could not fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was fantastic - felt as if my best friend was installing/mounting my tv!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid to have my TV mounted. I Don’t have a mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the delivery and mounting of a new 65” Roku TV. The mounting seemed to go alright. However, the TV was flawed and had a problem with the main board. Roku tried help me over the phone. But, finally replaced the TV. The problem is that the guy who delivered the replacement said that he would mount the new TV. So now, I paid for a mounted TV, but I don’t have a mounted TV. I feel like I deserve a refund for the mounting that was originally done. The TV didn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional young men. Provided great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came was quick, friendly, and very respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people are so nice and informative. I know I am getting quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came in on time and set up our new 75 inch very quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never came for first install then changed my appointment without consulting me . Once there top notch service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They we friendly, knowledgable and quick. They made the installation so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good work, although I had to provide the scaffolding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did not disappoint me with their installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was done professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents was great, good team work, I will use Greek Squad again.

    I would recommend this to a friend