Customer Ratings & Reviews

Great service and value for the money. I recommend them!

This wall mount kit provides for space on the floor because the mount holds the television on the wall. Awesome device and price.

Mounted tv and setup sound bar. Nice clean looking mounting

The agents were courteous, knowledgeable, respectful, and professional.

Friendly Workers. Tv was professionally installed.

on time and great install clean fast and nice!!!!

Very professional and knowledgeable. Had two 60in tv mounted. They were on time.

The squad followed my directions on tv placement. They were familiar with the equipment and very efficient.

The guys hooked up everything and did it much quicker than I expected.

The geek squad guys are great. Very professional and knowledgeable. Ok

Very professional. Extremely attentive to details .

I bought a Samsung S89C 77” Oled last week, with installation. I noticed the previous week BestBuy was offering free installation but they told me they couldn’t give it to me the day I bought it as it was only for last week. So great I bought the TV paid for the install service $249 only to notice 6 days after I bought it BestBuy was offering free installation on the TV. When tried to get a pre match or I would have taken a store credit BestBuy customer service said they couldn’t after speaking to a supervisor who told me I couldn’t escalate the issue any higher then him. I was offered a $50 gift card. I didn’t want to take it as it feels like they know they are in the wrong but don’t want to admit to it. I hope someone in corporate reads this review and takes action. The reason that BestBuy offers price match is so the consumer doesn’t have buyers remorse when purchasing an item and seeing it go on sale 30 days later. Now you’re going to tell me it’s ok for consumers to have buyers remorse when getting service with BestBuy? Now I have to worry not to purchase an item because next week you could offer free installation? If it was a small fee I wouldn’t mind but when you charge $249 and if I would have just waited 6 days I wouldn’t have had to pay that, I got a problem with that and everyone reading this should too. I have also checked through the exclusions on price match policy and I have yet to find anything on install services can’t be refunded. In conclusion I told the rep if there was an exception they can make with my case and they said no, I would have been happy with a gift card for the value of what I paid. In turn I would have probably spent double the amount given but I again was turned down. Bestbuy you need to do better.

They did really good job and would recommend to friends

Agents did a great job! Great job by your tech support.

The guys were friendly yet professional. Did a great job

They educated me on the different functions of my TV.

These guys put this up like it was nothing!! Trust me, you want them to do it!

Product, delivery and service was great! I love the placement.

Very professional! Knowledgeable team. Very efficient

Knew exactly what to do. Showed up on time quick and easy