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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1675 Showing 33,481-33,500 of 38,693 reviews
  • Rated 3 out of 5 stars

    Poor wire management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came to install and mount our TV, used very poor wire management, as you could see the wires were just stuffed behind the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were really good very competent a d pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and helpful with instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are not geeks, they are pros.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my installation, Geek Squad was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great worl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my tv mounted. Finally got this done thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Great experience. Really love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule, good communication about appointments and good work. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for my husband. Best buy makes shopping easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIFIC SERVICE KNOWS WHAT THEY ARE DOING KNOWING IT WAS DONE RIGHT HELPED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents solved two problems that appeared shortly after installation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    nothing was disposed. left a mess for me to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was mounted and connected so I'm happy with that however nothing was disposed. All materials including the all boxes, plastics, and left over materials were left behind. I was informed all of these would be disposed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy were so nice. But the installation more expensive than outside contractor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This guy Eddie was excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He hooked Everything correctly and looks and sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extremely happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A happy customer with a sales rep who was very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and holds and fits tv perfectly. Great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are competent, personable and get the job done quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not like Best Buy at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just ok!!!! Not like Best Buy at all. They had NEVER mounted a100 inch tv before and they were in a hurry and didn’t take time to really explain everything to us. And we still tipped them well…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and we'll worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved me from having to buy a T.V. stand I didn't want in the first place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up went well looks good over fireplace takes up minimum amount of space great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had the tv unboxed and mounted in 20 minutes. Its secured nicely.

    I would recommend this to a friend