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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1681 Showing 33,601-33,620 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geek Squad came and mounted the TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech came and mounted the TV bracket without difficulties. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted a 65” tv by himself and was in and out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation process. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free with total tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and friendly guy but my tv isn’t 100% straight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only way to mount large screen tv’s. I’ve had them mount 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service VERY GOOD!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with professional customer service by representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional. Quick and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explained everything made sure we understood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything made sure we understood how to use tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that come to the house was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad. On time, friendly, knees their stuff. Very glad I used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, entertaining and on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves these two guys, fast efficient and entertaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, clean, quick and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional value at a fantastic price. Very vivid images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was in and out in no time, work done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as intended. All systems up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install by the Geek Squad at Best Buy -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and done to perfection. Thanks to the BB team!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not get what I paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sent a third party to do the installation. It was not actual geek squad. Best buy did not inform my that a third party was coming out. I ordered for an in wall installation but they claimed it wasnt on the order and they could not so the in wall. They mounted my tvs and that was all. It was something i could have done myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install and service! very very professional, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman installing the tv was very helpful and gave me great tips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, well worth the money. Courteous, knowledgeable and helpful.

    I would recommend this to a friend