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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1683 Showing 33,641-33,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounting is great especially when you can tilt or angle the screen. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian was great and very friendly and was also very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it installed by two very nice young people - very efficient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and efficient service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and walked me through the work they did.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely unacceptable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled an appointment for a tv installation at a commercial office. I waited at the office for the full four hour window of the appointment and saw the geek squad truck drive past the building. When the technician didnt pull in after 10 minutes I called the support line to figure out what was going on and was told to continue to wait because the technician might be running late and there were no updates in the system. I tried to call the store but it sent me to the same tech support line... the number they gave me to contact the technician was disconnected and the store was suppose to call me and never did. I called the tech support line again trying to get someone out the same day and they told me I would have to wait five days because of their mistake! How is that acceptable? The phone number I have to give to them to verify and talk to someone about the appointment is the number they have on file and they told me the technician called the wrong number and there was nothing they could do... absolutely terrible service. I will never use them again! You would have better luck with Angie's list.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Definitely worth it the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer and ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy service and delivery. Great fun for the Holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came over, was a great help. He even gave me advice on future service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very knowledgeable and courteous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted my TV. Really made a pleasurable experience and answered all questions during install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed all of our issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed all of our issues and were very patient with us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the mount put on by geek squad and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad provided very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great and did an excellent job, TV is still hanging on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount for our living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freed up floor space in the living room with minimum amount of cables+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great just mounting my LG tv no wires what a sight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cancelled service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cancelled install because we decided not to wall mount TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my TV good to go quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job helping me get the TV out and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I’ve them. Thanks Best Buy. Bye bye byebyebyebye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we’re on time hooked my tv up just the way I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, expert installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was flawless and fast. Friendly, helpful service.

    I would recommend this to a friend