Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Tv install - great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are great- prompt, efficient, great work!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are the best ! Smooth install and professional results
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mount install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were simply awesome! Will absolutely use theM again.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 4 out of 5 stars
Great guys but you need to have the hardware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were amazing but if I was missing cords or hardware, they could not help.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional team came on time and did very good job.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Installed tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were extremely helpful and courteous.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a lot better than a cheep mount it worth the little extra for this one
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation Guy was efficient, knowledgeable, on-time.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person mounting my tv , and he installed very nicely
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Super great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connected everything and were friendly - good job!
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 1 out of 5 stars
Poor Service by Third-Party Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent a third-party installer (this isn't revealed to you at all during the purchase or installation process) who completely mismanaged installing a large TV over my fireplace. The end result was a TV which was half a foot off-center, a mount which was not properly installed or tightened, and damage to my mantle, since the installers left the heavy TV resting its weight on the mantle piece, angled down, and left gouges in the wood. I scheduled a follow-up appointment, which was handled by Best Buy employee technicians who were amazing. They were horrified by how poorly the TV was set up the first time, and had everything fixed and wrapped up quickly. I'd recommend checking with Best Buy to see if you're getting actual Geek Squad employees, or a third-party vendor who could care less about your or purchase.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to provide feedback about your experience. While Geek Squad does sometimes work with trusted third-party service providers, those technicians should still live up to our high standards for service and support. I’m glad to hear that the service was completed in the end, but what you describe certainly falls short of our expectations, so I’m sorry for any inconvenience this caused for you. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Fast accurate and efficient geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, efficient installation and answered all questions.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV bracket and how they mounted it on the wall.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Flat Panel Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were professional and knew their stuff.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Mounted TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice job. Crew was very conscientious. Thanks.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came, they set up, and they left. It was seamless and easy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great way to mount on wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful to be able to tilt the tv on the wall. Great for watching tv in bed.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Well Worth The Price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was efficient, friendly and had my TV hung in 30 minutes.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great setup. very professonal . I would recommend Best buy and it services to friends
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service on time and very communicative! great job
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
