Customer Ratings & Reviews

The team did a great job, arrived on time and installed the mount easily. Weren't able to move the outlet due to where we had the tv mounted, but they explained why and helped us return the outlet kits that we had purchased

Easy install. Matched up to the wall studs. Can pull it out, turn it and watch from the kitchen. Have to manipulate a little when pushing it back into place.

The Geek Squad agent whose name was Kerry was great! He had a friendly but professional manner. The Sony TV I purchased was to replace a plasma TV that bit the dust. I even took pictures on my iPhone to show the clerk at Best Buy but that info was not passed on to Geek Squad agent . Kerry didn't complain but it should have been a two man job. Plasmas weigh at least 70 pounds and Kerry removed it and mounted the Sony weighing much less. He installed the TV on the wall with the cables inside the wall. I was impressed with his work and Best Buy and Geek Squad are lucky to have him! Kerry also explained the TV in detail.

The two technicians knew exactly how to correct the problem caused by the first installation. They were courteous, efficient and competent. The sea gentlemen clearly were skilled and knowledgeabl.

Hi - I just had my new 50-inch 4K TV delivered & and installed by a Geek Squad member (Rocky) yesterday. What a great experience! Rocky was on time (even called me to give me a 15 min heads up) he was professional, knowledgeable and very courteous. He made sure I was happy with the positioning of the installation and gave me many helpful tips for my TV. He left my home the same shape it was before installation, no trace of trash or parts left behind (he removed the large new tv box and hauled away my old broken TV. I'm so pleased with the installation service and my new TV - thank you Rocky!!

Knowledgeable, professionalism, performance & personality! Worth every penny ⭐️

They were on time and very efficient. Carefull with all things. Very knowledgeable and quick with installation.

I am not sure. I thought they did a great job, the tv looks good and sturdy. But they left me feeling uneasy about using my full rotation wall mount. I bought the correct size, but was advised to limit using it otherwise tv could fall eventually. I bought the full motion so I could rotate. I checked to see if i am covered by them if it does fall, I couldn't find anything so i bought their 2 year plan today (I didnt want to) but for my peace of mind, I did. I hope I will not have to use it, especially for something like that.

I purchased the geek squad package for my mother when I purchased her new TV for Mother's Day. Because she is not tech savvy, the Geek Squad helped set up her TV and walked her through the process of understanding her TV and how it works. She can call them anytime she has a problem, and they will come out to assist. I'm definitely glad I purchased this service!!!

Extremely nerve racking as how far from the wall this mount moves and angles, but with ease. Geek squad installed in perfect spot!!

First I had third party installers came that was hired by Best Buy to install TV and Door camara and they had no idea what to do. Tv wasn’t centered so they came to fix it and couldn’t fix it. Finally third time I only asked for geek squad (had to wait lot longer because of pandemic) and they installed TV mount exactly the way it’s supposed to be installed. Door camara was also installed by geek squad since third party installers couldn’t do it. Happy with geek squad service. Please try not to hire third party. Thank You.

The two installers were knowledgeable, thorough and quick. I would recommend this service. What a breeze!

Very professional, on time and very knowledgeable! Fast work and very Good at what they Do. Mounted tv and sound bar and Looks and sounds Great!

The agents did a superb job of setting me up and explaining what they were doing and how to use the system. There was some difficulty in setting up the appointment--the first date the guy didn't show and I couldn't get the appointment rescheduled until I went to the store and threw myself on the mercy of the Geek squad guy there.

Geek Squad techs installed my new TV, and I highly recommend this service. They were on-time and fast and efficient, especially when I needed this big TV hoisted above the fireplace mantle and mounted on the wall. Before leaving, they made a point of showing me some of its best features. They went to an app showing 4K video and another app playing Dolby Atmos sound, and I was blown away.

Agents mounted new TV and connected all our devices. They were very courteous and knowledgeable.

I recently bought a 65" TV and wall mount, which was expertly mounted by the Geek Squad. They made sure that I was 100% happy with the location and position of the TV, and made sure it was perfectly level. They made sure I knew how everything works before they left. Sure, I could mount my own TV, but it was nice to have time to work on some other things while the Geek Squad took care of it.

The Geek Squad did an outstanding job! They were both knowledgable and efficient!

Geek Squad came and installed my wall mount in a professional manner in the agreed time. They did a great job and I would use them again

I was very impressed by the efficiency of the geek squad at my home. They were very neat and accommodating of my personal viewing needs.