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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1691 Showing 33,801-33,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    They were thorough and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys did an excellent job and were very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting with Zero Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were able to mount each television without many difficulties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were on time and appeared to know their job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have the techs come to my house for any other problems !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents professional and courteous. Installed 2 TVs in a 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, Friendly and took great care with carrying TV to loft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work. Would definitely use again. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, great technician they went above and beyond.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never Happened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked several times when is the Geek Tech coming to make sure this setup is possible. They kept telling me they will call a schedule. Well, naturally after I took it upon myself to move out the appt to give them time. No Call! No Show!! Then the Tech came the day of installation, took a look at my TV, and said it was too heavy for one person to do and we will have to reschedule. I canceled the request and asked for a supervisor to call. Guess what? Never happened! I am now thinking twice that I will not renew in Dec unless something happens to change that. The only thing nice that day was the 3rd party Tech that came out to give me the bad news.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though Best Buy didn’t install it the company that did was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly will book again for future jobs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best ever I would sell my children for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, guy are help full. Clean job. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv mounting device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and good work. Clean as a whistle......

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GS came, installed & left with no technical help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that we purchased top of the line Samsung’s OLED tv with supposedly “exceptional” Samsung sound bar system, we basically received mediocre installation service without any instruction, no testing of the devices and a mess that we had to vacuum. This had to be one of the easiest installation since the wall mount and cables were already in place from the previous Samsung LED tv and required very little time. However, after such a significant purchase and dealing with new OLED technology, we should have received some instructions/technical guidance other than “here’s the remote.” Also, cleaning up their mess would have been nice and supposedly required in the TotalTech Plan that we purchased?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Training Room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased TV for our Training Room and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad duo were fantastic at mounting and set up of my Sony TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quikly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and hooked it up to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv i bought 3 of them one 55 inch 50 inch 43 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's invisable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the TV in no time flat and set up was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, on time, explained my new tv functions

    I would recommend this to a friend