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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1699 Showing 33,961-33,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squat did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a super job Very professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome! they did an amazing job very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians are the best. Very good service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very knowledgeable and proficient. Completed the job in a reasonable time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NOT even give this one star, your delivery and set up was a total disgrace, as a big box store the way best but and your 3rd party installment group was down right obscene. I was told on 4 separate occasions, after driving an hour to the store 4 separate times to confirm a delivery and set up that never happened. I finally went to the best buy store in Findley Oh to cancel the delivery and setup because neither best buy or the installation group would do anything to help. Do not say youll be there then never show up on 4 occasions, truly a terrible outcome. I should have been compensated in some way for being lied to and disrespected. Very untrustworthy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t get here until 8:05.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get here til 8:05. Was a long wait all afternoon. Not sure remote is set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 65" Flat Screen TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed both 65" Flat Screen TV's very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV works great and looks good mounted on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the mount and TV. They did a great job, very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sub Contractor for Geek Squad Provided Sub Par Ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived without all my purchased parts to set up and install the tv and soundbar. Had to return on a different day to complete the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic, good, mounting, for my new Samsung 4k TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job,very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything wonderful well done and timely. Everything I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came on time, we’re pleasant, got the job done. Sa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as aboveCame on time, we’re pleasant, got the job done. Sa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and walked me through all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install tv took long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was good but not highly efficient. He was helping but little knowledge about tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices and my setup looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Fast professional team. Looks great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly and so great job. Tv looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as well as the mounting services provided by Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation deficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to to explain what I expect them to do based on what is written and what they said they are doing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a good job. seemed like they knew what they were doing.

    I would recommend this to a friend