Customer Ratings & Reviews

The setup personnel were professional and very informative! It was a pleasure to have them install my equipment.

I had a 75 inch TV flatscreen install the two guys brought it out very clean very professional. I brought everything including a table to set it all up and hook it up. They’ve been taking very long at all. They get a five star for me thank you Todd.

The Geek Squad guys too down the old tv and mount. They then installed the new mount, hung my new TV, connected everything and gave me a tutorial on the new TV and Remote. It took them less than an hour. A 75” TV mounted above the mantel of a stone fireplace. Less than an hour! No hassle! No aggravation! Well worth it to have a professional installation done!

The agents were absolutely AWESOME! They troubleshot a view issues and created a seamless outcome with mounting our tv. Our movie theatre room is now ready for action. We couldn’t have done this without them. Additionally, they were kind, patient and wore masks for COVID-19 safety. I’d give 10 stars if I could!

My installer Kevin was awesome! He walked through and downloaded the Samsung app on my smart tv and recommended a better mount for my tv than what I purchased. He had the mount on his truck and he started my refund and purchase for the old and new mounts right on site. He gave plenty of tips on the tv and when I told him I was mounting some smaller TVs in some other rooms he asked where I was mounting them in those rooms and he checked to see if the wall studs were compatible to those areas and put blue tape on those wall locations for me. I can’t remember ever getting better in home service than what Kevin provided. Excellent work and customer service all wrapped into one!

They came out in a few days..not weeks, like others, and got that big TV on the wall with a quickness. I liked that they went over a few options first,then...wham bam done! Programmed the remotes, set up all our channels, cleaned up and were gone! Didn't mess with wiring because we have a cabinet being made.

The agents unpacked my tv and mount. The assembled everything and mounted the tv and cable guide quickly and efficiently. They set up the tv and told me how to get the most from it. They cleaned up everything. It was a great install. I couldn’t be happier

OMG the service men were awesome, very professional, efficient, personable....just fabulous! They cleaned up after themselves and even wore masks and shoe coverings. They hooked up all of my accessories to the TV also. I would definitely recommend them, they gave 5 star service effortlessly.

Three great installations by TotalTech. Patrick and Sayyid were top-notch. This was not an easy day for them. It involved three OLED TVs being mounted and three TVs being moved. It was a three-way install. I had an existing 77" OLED TV moved from over the fireplace to the main bedroom. The 65" OLED TV in the main bedroom had to be moved to the downstairs bedroom to replace an older Sony LED TV. The final piece was to install the new 83" OLED TV over the fireplace. Although it seemed like it was going to be a relatively simple process, it became very complex and time-consuming due to an older style mount I had downstairs. Patrick and Sayyid were so PATIENT and worked almost eight hours without a break to get everything set up properly. These two guys are my heroes. I love my TotalTech membership. .

They agents were VERY knowledgeable and hooked up everything perfectly, and showed us everything on the TV.

The agents were great! The wall mount I previously bought to be installed did not work and the agents were wonderful as they had an extra correct mount with them that they were able to install effortlessly.

Ken was friendly and professional. Set up the wall bracket to my specification, hung the tv and hid the wires with the cover I purchased. The he set up my tv and dvd taking the time to explain how my system works. Set up and cleaned up, working very efficiently. Five stars…would definitely use again.

Very helpful an informative. Wonderful job and explained to my husband make sure he understood. Knowing he had stroke and sometimes has hard time with technology. They were great.

One Geek Squad agent came and installed my 55" TV to the wall and made sure everything was secured and working as required. Very fast and efficient for having no other assistance.

This Tv mount was the one that I used for my 65 inch Samsung QLED for our loft upstairs! It make the TV looks like it’s floating close to the wall! It’s look very good since it’s was professionally installed by the GSQUAD anyway! They made it quick every was cleaned up! No holes showing after it’s was all said and done

The gueek squad rocks! TV installed as i wanted, no resistance, both instalkers went out of their way to explain everything including asking me my opinion on every step so could merge tv with my exising audio video equipment.

The young men that came to mount our TV were very professional, thorough, quick and very pleasant. I wish that I could have used them to mount another TV while they were there, but I hadn't requested it.

The agent was great and did a great job. He was very professional and knew what he was doing .

The 2-man team did a great job. They had to drill through a porcelain wall, so it wasn't easy.

Service was excellent. My Geek guy was very, very professional, nice, friendly, and on the job. He handled EVERYTHING just right. The position of my television is right on time. I am not looking up at it like I used to do at my other resident. He gave great advice also as far as my Cable people. He's a keeper. Lol