Customer Ratings & Reviews

When we finally got the TV. The crew that came to “tweak it” were phenomenal. They spent so much time with us and assured that we knew how to do everything. This was the Geek Squad, NOT their subcontractor. One of which “gave up” and left us. Ergo, the Geek Squad tweaking. The sub did a great job of mounting, and doing the basics. But any challenges were beyond them. Ask for eh Geek Squad to do your install.

Very efficient and professional installation team.

The installation went very well. The Squad was very professional and knowledgeable. I was extremely pleased with the finished work!

Great work, great team, great experience. I highly recommend Best Buy for tv installation. This is about the 8th time I have used Best Buy for home theater or plain tv hanging. They do a great job and stand behind their work!

The GeekSquad efficiently and effectively mounted my two TVs and color balanced the new Sony LVD TV. Two new High speed HDMI cables and a surge protector were added to the install. They both answered a plethora of questions concerning TV size and speaker options that I found very helpful in planning for future purchases .

The squad did a good job wall mounting my TV. They were knowledgeable and very professional.

Excellent service. Polite and very knowledgeable. Showed me how to work the remotes. Quickly installed and set up.

The agents did a great job installing it and the showing me how to use my TV and how the mount works

The 2 ladies were professional and did a very good job at removing the old TV and mounting the new TV. They set the TV up the way we wanted and cleaned everything up before they left the house.

Knowledgeable, professionalism, performance & personality! Worth every penny ⭐️

The guys who came to install the TV mount and mount it were really efficient, in and out in seconds and they did a 10 out of 10 job.

Rich and Sebastian provided excellent service; including going back to the store to pick up another TV when we found out the screen on the first one they brought out was cracked. They took down the old TV, installed the new TV and ran through how the menu sytem worked for this TV.

The agents did a great job. They were very professional and walked me through everything. Great job in suggestions and clean up.

The agents for Best Buy did a great job installing the wall mount and tv in a timely fashion. They were very professional and I was very pleased with the job they did.

The tech was very efficient and professional. Easily explained the use of the TV. Setup the remote and explained it functionality.

I am not sure. I thought they did a great job, the tv looks good and sturdy. But they left me feeling uneasy about using my full rotation wall mount. I bought the correct size, but was advised to limit using it otherwise tv could fall eventually. I bought the full motion so I could rotate. I checked to see if i am covered by them if it does fall, I couldn't find anything so i bought their 2 year plan today (I didnt want to) but for my peace of mind, I did. I hope I will not have to use it, especially for something like that.

mounted and connected to equipment. Friendly and professional.

Excellent service, knowledgeable specialist and on time

Geek Squad techs installed my new TV, and I highly recommend this service. They were on-time and fast and efficient, especially when I needed this big TV hoisted above the fireplace mantle and mounted on the wall. Before leaving, they made a point of showing me some of its best features. They went to an app showing 4K video and another app playing Dolby Atmos sound, and I was blown away.

quick and easy. They used the old mount (replacing a TV) and told me the external HD antenna we purchased would be ineffective at our range from the signal. Professional, knowledgeable, prompt, and efficient.