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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1701 Showing 34,001-34,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Simple and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed it was super friendly and helped start setting up tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel and Rudy are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and request them for other installs I’ve needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy, fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were courteous and professional installed and took the trash with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best job ever!! These are true professionals in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqard did a perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geeks were helpful and knowletable, A-plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was absolutely great. The techs were both courteous as well as nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being a elite plus member is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great to have very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job the two technicians where very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from the Geek Squad and Best Buy techs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service was not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not Geek Squad that actually came out and did my install. It was a 3rd party company that does in home services for multiple companies. They did an OK job, but they showed up without uniform and in an unmarked truck. I could tell they just wanted to get in and out as quickly as they could too.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      No matter who performs the installation service for our customers, we expect each service to be performed in a professional manner, and we hope our customers are satisfied with the service performed as well. It’s disappointing to hear your TV mounting didn’t meet our expectations, but we’re thankful you took the time to call our attention to this experience, and we’re hopeful this won’t discourage you from utilizing our Geek Squad in the future.

  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and neat job. I would recommend Best Buy to install future products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professionals, fast and clean it's not the first time to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv mounted - corner wall mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was completed quickly by a friendly respectful tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. They made sure sound bar worked as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be a full movement mount and i dont dare touch it for fear my 75" tv will fall to the floor! Im very disappointed with my install. Geek squad has always done a great job before. Wont hire them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great . He made sure we were completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Men very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived on time did an excellent job and programmed new tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crew saw knowledge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 4 TV's and hooked up two gaming system for our son. They were quick and cleaned up when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast installation of the TV mount!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast installation of the TV mont in my wife's craft room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy and reliable mount. Very pleased with purchase.

    I would recommend this to a friend