60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1702 Showing 34,021-34,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    I love TTS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend having total tech support, its the best ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and they got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal as I had to have my tv delivered and mou

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my computer 'cleaned and updated. All covered. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    answered all questions, and gave great advice on use of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had the Geek Squad come set up the television. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service and on-time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. They were on time and left the place in great condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what they said and on time. So no issues with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and knew exactly what to do. High quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV. Quick, no mess and they were on time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    deeply regret/ extra charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I deeply regret choosing Best Buy’s service for my TV installation. Two installers came and told me the wall mount I had already purchased (based on their recommendation) wasn’t suitable for my condo. They charged me an extra $170 for a different bracket on the spot. Then they said my wall was concrete and demanded another $130 for that. In total, they charged me over $300 in additional fees, on top of the installation cost I had already paid earlier. This whole experience felt unfair and frustrating. There was no clear communication about these hidden charges beforehand. I absolutely do NOT recommend using Best Buy for installation services—never again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was excellent I highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, professional and they know what they are doing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Structual issues, but they were nice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were nice, but do to existing infrastructure of the home were unable to provide the service. If they would have done the pre-inspection that was scheduled this would have been addressed before their arrival. While disappointing they did unbox the product and remove a significant portion of the cost for the delivery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Geek Squad team. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional mounting. Clean install. Took all cardboard from packing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV in a very short amount on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our tv and the installation process was easy and convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on -time professional and prompt explained use thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed this perfectly. Love that no cords can be seen.

    I would recommend this to a friend