Customer Ratings & Reviews

The Geek Squad technicians that delivered and installed our new tv were very professional and thorough. The installation required some additional items, plus an exchange of one item. They returned to the shop, returned the one item, obtained the additional items needed to complete the installation, and promptly returned to complete the job. Great techs! Nice job!!

The Geek Squad agents were very knowledgeable and I'm very pleased with how they installed the wall mount and my new tv. They were friendly and very customer service oriented. They made recommendations for the wall mount and soundbar, which I elected to purchase. Very happy with the results. Would highly recommend using Geek Squad for tv installation.

Collin was very quick and methodical when hanging our 5 TV's. He took great care in making sure they were hung were we wanted them.

Excellent service, knowledgeable specialist and on time

I would not hesitate for even a second, to have JJ install another product. He was professional, knowledgeable and extremely considerate when I asked questions.

The agents were very professional. They came and quickly mounted and setup the TV. They cleaned up after themselves.

The agents mounted my tv expertly and attached my devices, then gave me a quick education on how to use the remote. Very well done !

The Best Buy team installed my new TV, set up all equipment and made sure that I could use it before they left. They also cleaned up the space and took my old set away making my life easier. Nice guys and very happy for their service.

The gentlemen that mounted the TV in my bedroom did a great job. They were very polite and took the time to make sure I understood how to operate everything. If I had one negative thing to say it would be that one of the three guys didn’t wear booties and I am a strong believer of no shoes in the house. Another guy also took the time to straighten out the TV that was previously mounted in my living room because it was crooked. He also zip tied all the wires up to give it a neater appearance without me ever asking, which was extremely nice of him.

Installation was done in a fast and professional manner. Very pleased with their mounting and TV setup experience.

The agents did a great job on a pretty simple install and took the time to program the remote which in this case was huge. On a separate reinstall a week later of the old TV by a contracted crew -the crew never showed up. Don't settle for a contracted crew. I tried calling CRST home solutions (the sub-contractor with a one star rating), but gave up after a half an hour on hold. I had to go back to Best Buy to make sure I got the geek squad crew.

Nathan and JC were great!! Very nice, friendly and knowledgeable. They did a great job mounting my tv.

These guys were great. They were incredibly friendly and they answered all my incessant questions. I had a lot of questions about what they were doing and they happily answered everything for me, even all the questions I had for potential future troubleshooting and how to do my own adjustments on the TV mount. I will definitely use them again in the future. They knew what they were doing and they did a fantastic job.

Overall experience, was excellent. The techs are very efficient and knowledgeable for the installations.

Geek Squad recently mounted a 65' Sony X900H for me, along with a Vizio 5.1 channel soundbar. They were done in about an hour and did a very professional job. We confirmed expectations upfront and I was asked a couple additional questions later to confirm my preferences and before you know it, the TV and soundbar were mounted, the wires were hidden and they were gone. My first Geek Squad in-home experience and I'd definitely use them again. About as smooth an experience as one could hope for.

I requested that Geek Squad members, rather than contractors, be provided for the service, and he was absolutely terrific. Prior tech services had messed up the surround sound and speakers, and the Geek Squad not only set up the new TV, but made sure that all of the peripherals were working properly. They also showed me how to operate the various controls so I'd be comfortable with the set-up. The technician was professional, patient, communicated clearly, and knew his stuff!

Outstanding service! They arrived on time and stayed long enough to make sure everything was working. I called them back to tweak an adjustment on my sound system and they were prompt and courteous. Shane is an exceptional Tech, both his knowledge and his personality.

The agents mounted my tv on the wall. They were very professional and eager to help and explain how everything worked together

The team was professional, courteous, and knowledgeable. They removed my existing 65” tv from an existing wall mount on our main floor, carried it downstairs, attached legs to the tv, and placed it on top of an entertainment center. They then went back up to the main floor to mount my new 77” tv to my existing wall mount. Prior to mounting the tv, they pulled an Ethernet cable through an existing Legrand wall cavity kit. They connected the tv to my devices, adjusted the picture settings, then cleaned up the area and removed the packaging materials. We tipped the team because they did an outstanding job.

The guys that did the install were great. Very professional and efficient.