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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1712 Showing 34,221-34,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Knowledge counts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best agent to install! Clean and smart! Best install ever

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication, on-time, friendly, helpful, thorough, .... all went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a very good job and done it in a timely manner

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad outsourced to a 3rd party vender that scheduled me for a time between 7am and 7pm then said they would be there between 1:30pm and 4:30pm. Didn’t show up until around 5:30pm and had no clue how to setup a TV. Had to show them where the power plug went. Called best but to ensure a geek squad member could come and fix my issues and they again outsourced to the same 3rd party company. I had to drive to the store a speak with the GM to try and get things fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular tv mount is awesome, especially the pivoting capabilities!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend letting these professionals do thing right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Bates was very pleasurable to work with on this effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a amazing job they were nice and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mount and love the squad, they are always helpful and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Best Buy service. I purchase this with Sony 65 inch TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great, very professional people. Very quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv and the men did an awesome job. Great friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding knowledgeable agents that does quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and friendly. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy. They showed up on time. Very friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks came in and installed the tv in no time. Programmed it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All work completed satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was completely done expertly and I am satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really flexible and excellent. The process went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the way its looks,I'm really happy with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new TV and were to move existing large screen and bracket to family room and connect it to service. This did not happen! they hung the TV on the bracket but it was connected to nothing! I have no service of any kind hooked up to the TV they moved from living room to family room. I was unfortunately not able to be home in person to supervise the installation or I never would have signed off on the job, My sister in law was there to cover for us while we were both at work. Not pleased at all with the installation!

    No, I would not recommend this to a friend