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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1714 Showing 34,261-34,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great work on installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work was done in a timely fashion and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job I love it I’m shopping again and again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV great, customer treatment poor….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV, and install were great….however, TV was delivered and installed on a Thursday and 2 days later the $1,499 TV was advertised by Best Buy for $1,299. I was out of town and couldn’t call them until a few days later. They said they wouldn’t refund the difference because I didn’t call while the sale price was advertised. Crappy way to treat a long time customer and member of their highest level (paid for) customer membership. Won’t be buying much from them in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved and remounted my tv with no issues!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted quickly and easily. I had alot questions but they weren't very helpful. It seemed like they just wanted to hurry it up and leave. They had already placed my extra boots and spacers in there carry along bag. I figured I paid for the mount and the hardware that was included in it. That was the only issue I had. Otherwise, they were okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv with any issues. All is working well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they did a good job.on the installation on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and he took his time mounting my tv! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs very professional... Brandon was especially nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service by great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a great experience with this service. Great group of guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, neat service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very professional, arrived on time, very neat and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays yo hire experienced crew

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady who was in charge was very experienced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Connect & Mounting - 56” and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service provided was thorough and well executed as expected..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys helped us master our new and old a/v equipment. Nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and accommodating people at GS. Need help? Just ask

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done w Good people and cleaned up well was impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have professionally installed and set up to avoid trouble later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they were quick and professional. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Glad we hired them. Did everything perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeek squad installed my tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great and the squad was very nice and helpful

    I would recommend this to a friend