Customer Ratings & Reviews

Geek squad was efficient neat quick and made sure all was working properly before they departed. Highly recommend using geek squad

The Geek Squad did an awesome job putting everything together! They are polite, professional, and very efficient in what they do.

I had bought a 85” TV that had a stand the stuck out from the surface it was on. After getting a couple of kittens, I thought it best to go into Best Buy and use this service. It was well worth the price for me. Since there were two of them, I didn’t have to do any lifting. And, one of them knew how to do this like the back of their hand. So, it was a very short job for them. The only issue they had was my indecisiveness on how high I wanted it.

Monica from Geek Squad was here promptly after the 20 minute window opened (8 am to 12 pm). Friendly, knowledgeable and a problem solver. Took the 8 year old Samsung off the wall after disconnecting cables. Connected everything to new tv. Ran the power for blue ray player up the wall mounted shelf cord channel. Hung the new tv up and connected everything up. Monica did a great job and everything was clean and precise. She setup up the wireless and tested the picture and sound settings. Worth the time and money if you don't have an extra pair of hands to do it yourself.

Worth every penny for my new 85-inch TV! The Geek Squad technicians were fantastic—professional, efficient, and incredibly knowledgeable. They arrived on time, located the studs perfectly, and had the TV mounted securely on the wall in under an hour. The best part was the clean look; they concealed all the wires, leaving my living room looking sleek and modern. For a screen this large and heavy, the peace of mind knowing it's mounted correctly and safely is invaluable. I highly recommend this service. Don’t even think about risking it yourself

The Geek Squad installed our TV & checked to be sure they hooked up every device we had b4 & showed us how to use everything. They were knowledgeable, respectful & insalled everything in a timely manner.

The guys who delivered and set up my new smart TV and wall mount, were knowledgeable and helpful. They also cleaned up and collected any boxes etc.

The technician was on time and had my TV installed quickly and fixed an issue with a previous installation. He was very knowledgeable and helpful

Agents were very good at installing my TV and all accessories. They took time and provided me some options on the install. They listen to my wants and we concluded with a setup that looks great. They provided me help with installation and necessary downloads. They were on time and cleaned up after them self. Very satisfied with their work.

The agents did an outstanding job with the installation. Two of them mounted the TV very carefully and were exceptionally clean and professional. Then one agent left and another stayed behind to show me how to program my TV and to be sure that I was comfortable with the navigation. He truly went above and beyond, IMHO. I could not be happier with this installation! Kudos to these Geek Squad members.

Rich and Sebastian provided excellent service; including going back to the store to pick up another TV when we found out the screen on the first one they brought out was cracked. They took down the old TV, installed the new TV and ran through how the menu sytem worked for this TV.

Excellent service. The guys were knowledgeable, friendly and efficient. Even came prepared for me to need extra cabling.

This was a replacement of a similar sized TV which was already mounted and connected to my AV system. The agents were able to quickly add the mounting hardware to the new TV and mount it, work with me to figure out how to adapt the connections to the existing AV receiver and video components, get me through an initial setup, and give me some pointers on using the apps. The agents were courteous and competent and efficient, and respectful of COVID-19 masking.

They reviewed the area in question, checked for plumbing, set owners wall mount and mounted tv in a efficient and effective manner.

Greg & Mike are so awesome. It was great to have them install my new Samsung. They had it hanging on the wall in no time at all. They were just amazing. They set up my remotes so I only need use one remote. Those 2 men are a valuable asset to your company. If I have to get a new TV soon, I would be a pleasure to have them install another anytime.

The service staff were fantastic and did a great job. They arrived when they said they would and had our TV up quickly. They were clean and efficient.

Both techs were friendly and professional. They mounted the tv and connected the games. My grandchildren were very happy

Great job on Install - very professional. Recommend their services.

My daughter is a student at the university of Florida, two hours from Tampa. She wanted her tv hung on the wall in her apartment but had no idea how. We were going to drive there and install for her and after thinking about — buy the right drill bits, gas to get there, lug the stuff up to her apartment, lunch and dinner for her and her friends, loading her up with groceries— it was by far cheaper and faster to send Best Buy to do the job professionally. They were able to accommodate her next day and in the time slot she needed. They were in and out and she’s happy!

The technician was on time and completed the removal of the old TV and installation and checkout of the new TV well within the time I estimated it would take two individuals to accomplish. Not only did he modify my wall mount to accommodate the new TV. He recommended a swap of sound bar systems that now allow me to operate both TVs picture and sound systems using a single controller. Saved me both time and money.