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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1720 Showing 34,381-34,400 of 38,693 reviews
  • Rated 3 out of 5 stars

    Arrived very late. Gave limited instruction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were last year on the delivery schedule, he did not arrive until well past 8:30. Installation went smoothly and he removed the old tv and packaging. However, the instructions were little more than how to turn it on. There was no intro to how to access info or adjustments. We were left to our own efforts to navigate through the system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mount of tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respected my home was on time and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technical support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent. He was on time. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you want to move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to move tv face a different direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed TV with no problems. Very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed a mounting for big screen televsion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In he end everything worked out, but there was some confusion regarding the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Bought the smaller version and just had to go bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They need to come back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very informative but and good what they did but were not as friendly as a typical geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all my questions and was helpful with the simple things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and would highly recommend having this done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounting is well worth the cost. Warranty with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of tv service excellent, very professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Very pleased with the service, I will refer to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job. Arrived on time and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my busy schedule, Geek Squad came in and put this up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were professional, fast, & efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The service was done pretty quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television was not mounted on the wall but the service was good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very professional and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang my 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rec’d great service. Had all my questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very helpful and willing to make sure it was just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job and connect all my devices

    I would recommend this to a friend