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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1724 Showing 34,461-34,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great set up guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up guys were awesome. Professionally installed. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and professional service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing! Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very courteous and professional excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount was easy to put up and is better than the one I has before so I am very satisfied with it at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit back and let the pros do it. Save yourself the stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job setting up my tv for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks good on my wall. Employees were very nice and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a lap top and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb help and information from the person that serviced me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was courteous, efficient and did real quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The came when they said they would, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely professional friendley and new what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The came out to the house and did a great job putting up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff were prompt and professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the expense. Mounted perfectly, the first try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team every

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend. They are really good and did everything on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is on the wall now so I guess the mounting went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel who mounted my 55" Flat TV did an outstanding job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith who delivered and installed was amazing. The Best Buy customer service could not have been worse via plus call center and Mid Rivers MO store. Carl the manager told me the problems with my delivery was because “I’m not the first person or last who will have my experience as well he threatened to return my 3k purchase rather than help. Over 8k spent in that store and that is how I was treated. Done as a customer, plus member and CC holder (will cancel plus membership and payoff and cancel CC. Nobody cared so why would i continue to be a customer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Premium TV Mounting 56" and larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium TV Mounting 56" and larger (TV Connect and Setup Included). Greast job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The guys did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounts are very nice, I haven't gotten to use the tv yet, we have no final inspection

    I would recommend this to a friend