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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1735 Showing 34,681-34,700 of 38,693 reviews
  • Rated 2 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 250.00 for set up. Sales told us to get all of our passwords ready. Delivery would program everything we had as far as streaming and put it on the new tv. He made it sound like every streaming setvice channel we had, had to be re-programmed to new tv. It took the delivery guy 2 minutes. All he had to do was program the remote control to the new tv. Sales lied to us and cost us 250.00 for that. Absolutely ridiculous!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install by geek squad and extremely functional item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job.. quick and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time Friendly New what they were doing Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV mount for the price. Cant complain about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, very professional, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Scheduling was easy. Techs were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and mounted correctly, no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. I would recommend this product to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs were great. They explained everything they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did instllation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did an excellent job in mounting my TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer tune up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped the tech would more informative, but It still a good appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice people help to connect my sound bar to t

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people help to connect my sound bar to t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know everything about technology!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    #Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad du a great job mounting our new Sony 77” on our wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 75" tv and it looks great over my fireplace.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need another Installation date scheduled for March

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was not completed today, TV has not been installed/mounted. Installer was unable to install on mount, have ordered another mount , cables and converters that he said are needed. I need to schedule another installation date for Monday, March 7. Please schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took them two times but got it to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make two trips to get it right but did get it done. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything Went as planned great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys great service would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, flexible product. with great Geek Squad installation.

    I would recommend this to a friend