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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1736 Showing 34,701-34,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience. I would definitely have this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the Sanus Wall Mount and am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent install by knowledgeable service people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any “expensive” purchase always insure it for your own sanity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with good quality and easy to use. Very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, neat and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation team is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was very friendly and helpful. Sweet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Best Buy. Wasn’t to pricey and it’s secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff was very courteous and professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad issues installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 4 separate appointments to get to the right installer who could install my outdoor TV. He was excellent and we worked through the install with the right solution. The first ones were time constrained so they just left and the next one canceled and following one left 15 minutes after they arrived saying they did not know how to find the studs. After numerous calls and being promised a gift card when it was completed the last installer and I figured out how to locate the studs and install the mount. Still no gift card....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great showed up and did it on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great showed up and did it Right on the timeFirst time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t centered properly. The sound bar wasn’t connected/ attached

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. Geek Squad person is very polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time got job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 times for them to mount because paper work written wrong not very friendly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the work they did hanging my 55” tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with the TV mounting & the Geek squad guys that did the job were professional, prompt & perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent space for TV to be mounted on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the TV mounted higher for better viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed by Geek Squad. Tilts enough, and it’s sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. TV is is is is is is is great.

    I would recommend this to a friend