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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1738 Showing 34,741-34,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was installed by two Geek Squad guys and holds the 55" TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for the system was easy and it all works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV, and were extremely helpful with setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took no time at all to mount my tv. 20 mins tops!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is geek squad installation services - was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up as scheduled. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when needing to get to back of tv for plug ins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely kind, fast, and mindful of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. We are pleased with the results

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I would hesitate to use this service again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walking out of BB feeling that a member of the local Geek Squad would hang and install the TV mount is what I thought might happen. I soon found out my TV mount was being installed by a sub contractor of BB that kept trying to deviate from the scheduled time which intern caused a week plus delay of hanging a TV on the wall. The tram that did finally complete the install was was exceptionally proficient and professional .. if you choose to go this route before leaving the store the logistics.. ask for actual geek squad .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was nice and really goes well in the living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use the same installers (Jay and Kevin) again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick,clean and on time. Very happy with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fanastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and did a great job mounting the tv!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth The Hefty Pricetag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, the TVs are mounted to the wall correctly. Geek Squad made a second trip to connect my devices following my survey lamenting the cost and the fact that that was not done. That said, they scored well for attempting to rectify the issue. However, I absolutely do not see the value in spending $200 per television to mount it to the wall and connect a few devices. For $79.99 to maybe $99.99, I could see the value, but absolutely NOT for double! Keep your money if you can find a better, more cost-effective alternative.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was positioned perfectly in the center of my den.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it. My first one ever. You could hang meat from it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expecting more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted the TV, they had no previous experience with my new TV, they struggle to get it going. they where supposed to teste everything and program remote controls etc. however they were on a rush for another job an made the experience a bad one. not what I had in mind for an expensive annual commitment

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv fineally installed On friday all was fine for 9 days till the tv went black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy they were really friendly put both my TVs up

    I would recommend this to a friend