Customer Ratings & Reviews

Geek Squad recently mounted a 65' Sony X900H for me, along with a Vizio 5.1 channel soundbar. They were done in about an hour and did a very professional job. We confirmed expectations upfront and I was asked a couple additional questions later to confirm my preferences and before you know it, the TV and soundbar were mounted, the wires were hidden and they were gone. My first Geek Squad in-home experience and I'd definitely use them again. About as smooth an experience as one could hope for.

The team of geeks were very professional and efficient, would use them again when I need more help

The Geek Squad team that removed my recently installed 77” LG G3 and remounted it with a new Sanus mount on 11/2/23 did a great job! I had some very real concerns about the TV, which was much heavier than my last one, being mounted on my wall without being attached to the studs, which, based on previous installations, I did not think was possible. Austin and John not only took the time to patiently listened to my concerns but then acted on them to be innovative in their placement of the mount in a tight spot and did actually find a way to anchor it into the studs. They also did some extra work to sure up the wall by filling previous holes made by previous mounts with bolts. I now can watch my TV without any fear whatsoever of it eventually falling off my wall! Beyond this, they were efficient with notifying me about their arrival and did clean, careful and exact work while here. I couldn’t be happier with the installation, and really appreciate them doing a great job in an era where service providers are often not performing at that level, in my experience anyway.

Our agent Joshua did a fantastic job setting up my mothers new tv and stand. He explained how to operate the new tv and remote in a manner that was easily understood, making sure to give us his information, and if we had any any questions to contact him. He also made sure the area was organized and clean. All the cords were bundled and garbage was hauled away.

I was so lucky to have Shelley, the same wonderful agent I had last year. So glad Geek Squad retains their staff. She was patient and thorough and made certain I understood how to operate my new smart tv before she left. I can only hope I'm able to get her again.

The gentlemen that mounted the TV in my bedroom did a great job. They were very polite and took the time to make sure I understood how to operate everything. If I had one negative thing to say it would be that one of the three guys didn’t wear booties and I am a strong believer of no shoes in the house. Another guy also took the time to straighten out the TV that was previously mounted in my living room because it was crooked. He also zip tied all the wires up to give it a neater appearance without me ever asking, which was extremely nice of him.

The Geek Squad crew were prompt and very efficient, installing a large and heavy TV on the wall.

The guys who came out, you could tell one was the lead and another junior, were very down to business upon arrival. I had pre-mounted my Soundbar to show where the tv would go. By the end of the install they gave me a couple tips on my TV connections, had it mounted just as asked, and cleaned up the packing. Nothing left for me to do but enjoy my new TV

I would not hesitate for even a second, to have JJ install another product. He was professional, knowledgeable and extremely considerate when I asked questions.

They guys who came in to install my TV were great. Got the job done in a timely manner and were very professional. If i even need another installation done, I'll definitely use the service again.

The agents mounted my tv on the wall. They were very professional and eager to help and explain how everything worked together

This was a replacement of a similar sized TV which was already mounted and connected to my AV system. The agents were able to quickly add the mounting hardware to the new TV and mount it, work with me to figure out how to adapt the connections to the existing AV receiver and video components, get me through an initial setup, and give me some pointers on using the apps. The agents were courteous and competent and efficient, and respectful of COVID-19 masking.

They arrived to set up and mount my new TV on time as promised, after initially committing to a general time frame. As that time approached, they contacted via phone, text and email to confirm an exact time. It totally pays to be TotalTech member subscriber as that price more than pays for itself if one was to purchase the purchase separately each time when needed.

The two young men were very helpful in getting the TV mounted and made sure our remotes worked and our TV ears. We were impressed with them both. Very nice and professional

Awesome picture and sound. So easy to set up and use. Very happy we bought it.

The install team courteously asked if the tv was mounted at the right height for the larger size, saved me money by re-using my current wall mount, worked quickly to set-up and connect the tv properly, and allowed me to use the new remote as I knew how-they kindly took my dead tv to the loading dock for me as they leftA!

The Squad took down the old TV and mounted the new one, making all the connections and testing the setup before they left. They answered all my questions and assured me that they were available for future questions and in-home visits if needed. They were efficient, courteous and thorough, removing all of the packaging (there was a bunch!) and left the area clean before they left.

Absolutely first rate 5 star. They were great, informative, careful, took the time to explain things and set things up for me. Ron and the other gentleman (whose name escapes me at the moment), did a wonderful job and they were on time!

The Geek Squad did an awesome job putting everything together! They are polite, professional, and very efficient in what they do.

Geek squad was efficient neat quick and made sure all was working properly before they departed. Highly recommend using geek squad