Customer Ratings & Reviews

Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.

I have used Geek Squad twice now. The first time was a young man and woman. They were quick in and out. Maybe 4 stars but only because they didn't ask me about the height they installed the TV on the wall and it really should have been about 1.5 inches higher. But this last time... I can't rave enough. Ex-military man probably mid 40s. Just superb. His supervisor called for a review about 3 days after installation and I went on and on. That is exactly what in-home installation is supposed to be like!

The service staff were fantastic and did a great job. They arrived when they said they would and had our TV up quickly. They were clean and efficient.

Brad did a great job installing my 55 in Sony. He was professional, courteous and cleaned up afterwards. I'll use Geek Squad again I'm sure.

Best buy came out and did an excellent job I highly recommend there service. The Technician was awesome very friendly and knew his job. The technician explained everything and also set up my tv and programed my remote. Also for him and his partner came to my home wearing a mask as we are still in a pandemic dealing with covid 19 so i really appreciate the fact that i didn't have to ask them to put on a mask. A+ best buy I will definitely use your services again.

Phil and his partner phoned ahead to let me know they are on their way. They are so courteous and professional. They went way beyond what they came to do and showed me how to set the sleep timer on the remote (I didn't know I could do that before) and tried to find the Apple TV on the Sony TV I had bought in 2019. They asked if there is anything else they could do before they left. What service! They cleaned up and took the empty tv box with them too. They are just so super sweet!

My daughter is a student at the university of Florida, two hours from Tampa. She wanted her tv hung on the wall in her apartment but had no idea how. We were going to drive there and install for her and after thinking about — buy the right drill bits, gas to get there, lug the stuff up to her apartment, lunch and dinner for her and her friends, loading her up with groceries— it was by far cheaper and faster to send Best Buy to do the job professionally. They were able to accommodate her next day and in the time slot she needed. They were in and out and she’s happy!

I use the Total Tech membership as much as possible when purchasing items at Best Buy. The installation team are also knowledgeable and it is worth having the membership. I have recently had a 83 LG TV with Sonos Arc sound bar installed. It was a nail biter for me, but no problem at all for the installers. Everything looks good and the sound is great.

They were on time, quick, and polite. Total tech is worth it.

The team that delivered and set up my equipment, (Ray and Anthony) were not only professional, but they enjoyed their work, or I should say craft. The process was clean, expedient, and fun. In the future when I make another purchase I would prefer this team to complete my install. Thank you Best Buy for people like these.

Quick, very professional. The Geek Squad mounted and connected my new TV, and were helpful and knowledgeable about any questions I had

So glad I booked GEEK squad to mount our new tv. Our guys were fantastic, courteous, knowledgeable, quick and did a great job!!!

The agents came when they said they would, opened the box and set up the tv and made sure it coordinated with my surround system and dvd player and Apple TV and set up my connection with Netflix - all within about twenty minutes. Then they took away the parts of the packing material I had asked them to. Very smooth, efficient and done with smiles. Terrific

Outstanding service great tech very professional Worth the service fee

I cannot say enough good things about our Geek Squad technician. Very professional. Highly skilled in what he was doing. Friendly. Made sure we were completely satisfied with the work he performed.

Guys did a great job. Fast. took the old TV. I should have asked them to show me more about how to work it since my old TVs were not smart. they did show me the basic and showed me how to get it working. I certainly did not want to take my 80 pound tv off the wall and then mount this one.

Two Geek Squaders showed up with the TV and tools. They moved the old TV upstairs to the walk-out attic, covered the old TV with the packaging for the new TV, then installed the new TV, making sure it was level with the room. Then the senior person took the remote and gave us a lesson on how to use the set, get to the internet, and how to program the TV to do various functions. When they left, they took it all with them, and we are happy campers. All work as advertised and we are in good shape.

Timely, efficient and professional. knowledgeable and and kind.

I've got to say, I didn't know what to expect with this service, but when the Geek Squad arrived they made everything so easy. I had the spot picked out, I said "there" and they took care of everything. Everything was mounted perfectly and it looks great. The installers were cordial and quick. Would recommend!

The geek squad removed the existing tv moved it to another room; installed the new LG TV and disposed of it. They setup both tv’s Everything was completed efficiently. I highly recommend the geek squad.