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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 38,692 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs Al and James delivered and set up my lg tv. They couldnt have been more professional while at the same time very friendly and informative. Although my purchase is a teriffic addition to our home, meeting and dealing with Al & James was actually the high point. Way to go Best Buy, great guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install great, instore help not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this service was great but trying to get info from the instore Geek Squad was pretty much none existent. We wanted info on how the wires would look and how they could be placed. Getting help from them was a disappointment, but our installers were great!! I would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents were VERY knowledgeable and hooked up everything perfectly, and showed us everything on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out, on time, and reviewed with me what needed to be done. We had an open dialog discussing the best ways to handle my wants. Due to space limitations and mount limitations, during the install i was informed of those short comings and given a choice on how to proceed. My old tv was moved and remounted downstairs. The agents did a reasonably fast and quality install. Thankfully im a member and didnt have to pay for this service with my new tv. I am very happy with the end result and value that the agents provided. Highly recommend you allow best buy to deliver and install/mount your large TVs. It saved me much effort and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job they make sure everything was working They were very nice and polite they made sure everything was working they answer all my questions that I needed to know and they picked up after themselves nice and clean I recommend them they’re good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and knew exactly what they were doing. Cleaned up after them self. Gave us a lesson on the remote and tv, which we greatly appreciated. Highly recommend Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were attentive to the homeowners needs for placement. They confirmed height prior to marking everything out. Utilised a portable shop vac to control any drywall dust. Set the device up and took the trash away. Made installing a tv look simple yet relieved the stress of having to do it yourself. 100% worth the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best flat TV mount in the market. Strong enough to hold my 85” TV securely. Easy enough to release ans tilt to get to all the ports behind the TV. Had Geek Squad do the installation for a faster and more professionl look. But it’s easy enough to install on your own. 85” TV is too heavy to lift so let the pros do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV and connected it all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service they took about 20 mins to set up everything . Mr. Jason and the partner who came along with him were very great people at explaining everything and give recommendations they also did a great job at putting my TV up. Totally price reasonable and recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FAST AND PROFESSIONAL!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, courteous and respectful (slipped on the coverings that protect the client's home), and securely mounted my 55 inch TV to the wall in less than 15 minutes!!! WOW!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad’s excellent set up and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new Sony OLED 77 inch television. Great service from the technicians who installed it on the wall and set it up with all my different devices. 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad is always exceptional. they answers all of my questions and ask Where I want things. The TV was set up quickly and I was able to use it fully when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set up the tv installation and mount on my wall was absolutely wonderful! The TV is so great for my room. It’s the right size. I didn’t want an overbearing tv while I laid in bed. It’s great quality tv with fire stick installed. It’s so very easy to use with amazon account. The price was great .. can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast and completely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and did a great job. He was very professional and knew what he was doing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-man team did a great job. They had to drill through a porcelain wall, so it wasn't easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10000% worth every dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great , set was perfect. They guys are very smart, take their time and answered any questions. The listen to what you need, they dont just do what the think is easy for the.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new wall mounted 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a tv wall mount and new tv. They also connected and tested the other existing components. They were friendly, knowledgeable, on-time and did a reasonable clean-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen TV for the Board Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to our office and hung an LG - 86” Class UP8770 Series LED 4K UHD Smart webOS TV in our Board Room. They were courteous, professional, and knowledgeable. They had the TV on the wall in a very short period of time. Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to install our new tv were so friendly and professional. They set it up exactly how I wanted, and showed me how to turn on and off our new tv. I Would highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional & Corteous!! Very Knowledgable & Fast

    I would recommend this to a friend