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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad took extra care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new TV and sound bar and had geek squad do the mounting. They took extra care to hide all the wires and even mounted shelves purchased from a 3rd party. They made sure all 4 of our devices were hooked up to the TV and working. While in our home they were friendly and professional. Will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to mount my TV and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was the most professional, hardworking, and kind person. He had to deal with really hard metal in order to mount our tv and he explained everything so well and just overall is an exceptional person that gave me a great experience. Thank you Greg and I will be only strictly working with you moving forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are highly professional individuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and professionally. They also discarded my tv box and cleaned up behind them. They made sure my tv was mounted in the position I wanted and confirmed before they began. Thank you and I highly recommend them for anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV mounted perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Count me among the thousands of other 5 star reviews. Pleasantly surprised to have a great experience with the whole process. The 2 techs were 100% pros and everything went smoothly, the end result was excellent. New TV mounted perfectly and the price was super reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was very professional and helped us decide where and how to mount our TV for not only best performance but also saved us money on our TV service provider bill. They not only did a good job but helped make sure our new equipment was fully operational and showed us what we needed to do to access our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is wonderful friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great professional installation on the wall and beautiful setups in no wasting time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY 85” TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was timely, professional, friendly and were extremely diligent and knowledgeable on the wall mount and TV set up! Jonathan Holy was so helpful in getting our TV connected and up and running. We are thrilled with our investment in this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Were very knowledgeable on how to set up the tv. Mounted it PERFECTLY. I always am weary about hiring people because im scared it’ll come out bad, but no it came out just as i hoped. They even mounted the tv high enough so my stocking holders didnt overlap the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very on time, professional, courteous, and knowledgeable. Easy to work with and explained setup includeing call back days later to see if we had any questions. Offered to help even later if further questions came up. Both reps had experience in setting up both the LG 95NANO90UNA TV and Whalen Console BBXL54NV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out, on time, and reviewed with me what needed to be done. We had an open dialog discussing the best ways to handle my wants. Due to space limitations and mount limitations, during the install i was informed of those short comings and given a choice on how to proceed. My old tv was moved and remounted downstairs. The agents did a reasonably fast and quality install. Thankfully im a member and didnt have to pay for this service with my new tv. I am very happy with the end result and value that the agents provided. Highly recommend you allow best buy to deliver and install/mount your large TVs. It saved me much effort and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan came out to mount our new TV, and did an amazing job. It looks fantastic and was done very quickly. He consulted with us every step of the way to make sure we were happy with the end result. I hesitated to spend the extra money for the installation service, but it was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad For the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and his partner were awesome. They did a great did with delivering and hanging my TV. And also sending a Best Buy rep to my house within hours to discuss my surround sound options and packages. All team members practiced safety with mask and shoe covers. I would certainly recommend the Geeks for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, knowledgeable and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud Was Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, props go out to the guys that installed the tv mount, In wall power kit and 85” Sony TV. They told us exactly when they would be here. They measured for exact fit on our wall Without making a mess and setup the unit to work with our existing remotes. Professional service was truly their mantra. Looks great guys! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the agents arrived, they were unaware that I wanted the lines behind the wall. However, they said it wouldn’t be a problem and the would be able to do the job. All was going well until the cables wouldn’t feed thru the insulation. They worked VERY hard and they eventually finished the job. I can’t thank them enough for all they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was my boyfriend and brother who installed the mount and not myself, I would say it looked fairly easy for them to do. They had the TV mounted within 20 minutes. This mount is great because it allows you to move the TV from left to right, as well as up and down, depending on how you want the TV positioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew and flawless set up. I did have to add two HDMI extensions to make it easier to tilt left and right, but that was a small adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs Al and James delivered and set up my lg tv. They couldnt have been more professional while at the same time very friendly and informative. Although my purchase is a teriffic addition to our home, meeting and dealing with Al & James was actually the high point. Way to go Best Buy, great guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and knew exactly what they were doing. Cleaned up after them self. Gave us a lesson on the remote and tv, which we greatly appreciated. Highly recommend Geek Squad!!

    I would recommend this to a friend