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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast, clean, and considerate. I also had the removal of the old equipment and it was efficient. After the install the squad reviewed the program to show differences, provided recommendations on how to use the controller, and made sure it was connected properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great friendly quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a grear job and cane early.and was friendly and respectful of my belongings.and had a good converstion about electronics beacuse im experienced in that area also.and i got a discount from bestbuy instead of $250 i paid $100 for delivery and mounting/hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so crisp and amazing. The two guys that came to install were super professional. They gave me their personal number which I had to use afterwards to answer any questions. They answered without any issue or hesitation and were super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought my new TV, set it up. Mounted my other TV. They were efficient and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quite pleasant experience overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was quite pleasant to work with and walked me through the early steps on using our new 48" LG TV. So glad we opted for in-house installation that would have taken hours for me to fumble through. Well worth the expense! We also had to upgrade our cable box to align with the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very careful installation, I am an 85-inch TV. The TV feels great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding—friendly, professional and knowledgeable. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent was here on time, friendly, very professional and super quick. He installed and set up everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service team was absolutely top-notch from start to finish. They arrived on time, were incredibly professional, and made the whole process smooth and stress-free. They had no trouble mounting our new TV perfectly—taking the time to ensure it was securely installed and completely level. What really stood out was how patient and knowledgeable they were. They walked us through some of the TV's key settings, making sure we understood how to get the most out of it. We couldn’t be happier with the service—we’re seriously impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and professionally. They waited until I logged into my Google account to make sure the apps on the TV worked properly. Very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many Extras provided.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered our new Samsung 65 In TV. A few years ago we downside our cars. Should have kept the SUV. Anyway, The agents called us before arrival. The agents arrived on time. The agents unpacked new unit. The agents removed the old unit and boxed it up. The agents connected the sound system, DVD player and connected the remote on the new unit. WE now have one remote to control all our devices. Oh so nice. Couldn't ask for better service and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three men who came to mount my TV were awesome. They came right at the time they said, the removed the old TV, and mounted the new TV and leveled it in less than 30 minutes. They were courteous and nice and left my home BETTER than then found it (one of them even dusted off stuff that had already been there). This was the second TV I had mounted and both times the service was outstanding.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lamar from Fayetteville geek squad did an excellent job! He made sure the back wires were correctly placed behind t.v. And was very careful. Made sure t.v. Worked properly. He explained and answered all my questions. Pinehurst needs Geeks like him. Thank you Lamar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, the Professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team are professionals. As soon as you tell them what you require, they would advise you of any better way of completing the job, if there is any other better way. They then do the job neatly and as professionally as possible. I will always use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Masked and safely distanced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and hung our 65” tv! Very satisfied with the installation and highly recommend the Geek Squad services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made arrangement to purchase the wall mounting bracket and then have them install the bracket and mount the 75” tv that we had previously purchased from Best Buy. They were on time and everything went as desired. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose hooked up all the devices after mounting the TV. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always relax when the Geek professionals set up our equipment. They do a thorough job and explain how to utilize it correctly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great! They installed three tv’s for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv’s and mounted them on the wall. They showed me how to work my tv! They were very nice and knew exactly what to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome at setting up and mounting. They were very professional and thorough with the set up process. Would recommend anyone to use geek squad

    I would recommend this to a friend