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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys who came in to install my TV were great. Got the job done in a timely manner and were very professional. If i even need another installation done, I'll definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge TV used as huge wall-mounted monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a desktop for a long time but the monitor takes up a lot of space on my desk so I bought this huge tv to use as a monitor and had it fixed to the wall in front of my desk. I'm getting older and my vision is not the best. Now everything is so clear, I can have a lot of pages open at once and see everything on every page. Youtube videos are so big it feels like they are right here with me. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has done it again!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling date was 2 weeks out but extremely understandable due to Covid-19,so I knew that I had to be patient..but day before my appointment they called to ensure the appointment was still on..on the day of I received a heads up call that they were 30mins out.they literally came and installed my 75 inch Samsung in my living room in 30mins! Both techs had masks on and gloves the entire time..thanks again geek squad for the great installation!!highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install the TV mount and mount it were really efficient, in and out in seconds and they did a 10 out of 10 job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great friendly quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a grear job and cane early.and was friendly and respectful of my belongings.and had a good converstion about electronics beacuse im experienced in that area also.and i got a discount from bestbuy instead of $250 i paid $100 for delivery and mounting/hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for our budget. Fits well in our space. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT team installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-member team who delivered and set up my 65 inch were fantastic! Dalton and Molly did such an amazing job of installation onto a brick fireplace! They worked extremely well together, were immaculate in my home with shoe covers, masks, and clean up. Not a speck out of place when they left. They apprised me of arrival with texts, arrived on time, and answered all of my (many) questions. The installation itself was professional and perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly and Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and placed my TV the way I wanted. They asked me great questions to understand where I wanted to place my TV. They were even nice to move my dresser back in place for me after they were done. Also, when they entered my home they were booties and I greatly appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Competent and professional. Worth the extra expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time we used the service and had friendly gentleman come do they exchanged the tvs very quickly in and out in about 45 minutes the update to the tv took the longest time but stayed to make sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lamar from Fayetteville geek squad did an excellent job! He made sure the back wires were correctly placed behind t.v. And was very careful. Made sure t.v. Worked properly. He explained and answered all my questions. Pinehurst needs Geeks like him. Thank you Lamar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so crisp and amazing. The two guys that came to install were super professional. They gave me their personal number which I had to use afterwards to answer any questions. They answered without any issue or hesitation and were super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service anf great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I buy our large electronics at Best Buy, so we can get the Geek Squad Team. They are great at installing large TV's and it there is any problems they are great at repairing the TV's. A couple years ago the Samsung TV we purchased could not be repaired, so they gave us a full refund. We purchased a new TV for free. They again just installing our new state of hte art 4HD Sony TV. They wore Covid-19 protection and were very professional and lnowlegeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, the Professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team are professionals. As soon as you tell them what you require, they would advise you of any better way of completing the job, if there is any other better way. They then do the job neatly and as professionally as possible. I will always use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great viewing now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job with the installation. We’re very happy and are enjoying the new set up. Such a difference having our TV mounted on the wall, as the poor credenza was starting to sag in the middle from the weight of the TV. It’s a relief to have it mounted properly and we so appreciate that we didn’t have to try to do it ourselves..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Size is great, but picture quality is amazing. Just love it. Plus install crew did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up my new tv quickly and efficiently and connected it to my Wi-Fi. He explained the instructions really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Amazing Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer, Kirk, arrived earlier than the time quoted. He and his assistant did an amazing job properly mounting my Bravia 8 to my living room wall using a Sanus mount I had previously purchased. They were both extremely professional and had answers for every question I had during the whole process. I recommend them wholeheartedly for anyone looking to get their tv mounted safely and securely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers mounted my TV and connected all my devices. They were very friendly and professional, and knew exactly what they were doing and did it in a quick manner. I am extremely satisfied with their excellent service.

    I would recommend this to a friend