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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Overall pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that mounted and connected my tv were very professional and efficient during their visit. The tv looks great mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They were very professional and made sure everything work and explains things. They were Mr Clean as to the Install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted our TV and set everything up. It was a bit of a challenge but they were terrific. Very professional and knowlegeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my 70 inch tv with the best buy mount that I purchased without any problems. they also made suggestions for the height of hanging, along with other mounting options based on their experience. they also connected the internet and made sure the channels were clear, and provided a tutorial for usage. James and his assistant were great, and provided a contact number if I had any issues or questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installation cannot be outdone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Lunsford's team was outstanding. The installation was handled expertly, knowledge centered and more positives than space allows. Their support, followthrough, profficiency, and experience was evident in each stage of the process. I will recommend their service always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has mounted 2 TV's for me. A 65 and 55 inch. Very professional. No problems. TV's look great. Wouldn't have trusted myself with such large TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to the Geek Squad for setting up my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job on mounting my TV & gave me instruction on operating the new remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with installation. Knowledgeable techs, showed us how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that was sent was the most professional I have ever had in my home. He was prompt and polite. He did a meticulous job and cleaned everything when he the job was complete. He spent time helping to get the tv and apps working and to make sure I understood everything completely. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always kind and professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous, professional, and on time. He explained what he was doing and setup my tv the way it would work for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Frank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armondo did a great job and it wasn’t an easy one. It took two visits because we needed to get an electrician out to run power the the area. He explained just what the electrician had to do and it worked out perfectly. Armondo is very efficient with his time, very detail oriented, courteous and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your 2 Geek Squad guys removed old TV, installed new one after having to modify our existing hardware, synced all devices, and trained us in. Excellent work and very nice men!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend the Geek Squad to everyone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad come to my house 3 times in the last month (1 more visit to go). All the personnel have been WONDERFUL!! We are older and cannot install TVs and our technical knowledge is sparse; each time, the staff took their time with me and did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A NO Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice to have professionals come in and one, two, three it’s done and installed correctly. With the installation package if any problems arise they return kindly to fix. My 7 th install, never one issue. Orlando’s Jessee in W.50 store is a real genius in this area. Yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and his colleague from Best Buy in Ocala, FL were my installers. They were very professional and efficient. I purchased a new TV and soundbar and the necessary "go-withs". They also mounted my bedroom TV for me. They were very efficient and kept to time on task. They also made sure everything was programmed and working properly. There were a number of problems leading to the installation and Aaron kept in contact and handled the problems and rescheduling very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instal quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were in and out of our house! They had fixed the mount from the previous install and made sure our tv looked amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Time for the Super Bowl!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing. Perfect installation and setup along with easy to understand and helpful instruction. Our purchase experience via phone was outstanding and delivery was made in time to enjoy a new 65 in. screen for the Super Bowl! Kudos to all at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job mounting my 77in LG OLED TV. They were extremely friendly and professional and even helped move some other items in the way prior to installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the equipment with associated audio components and satellite equipment efficiently while guiding me all the steps to achieve my wishes. The primary associate then insured that I fully understood how the new equipment functioned. Very pleased with their service including cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a great job and was very professional. I would not have been able to do this myself.

    I would recommend this to a friend