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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Mount Project - VERY SATISFIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV and connected sound bar. Looks and sounds great. Installation was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly and cleaned up a.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices. They were very knowledgeable, clean and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for our budget. Fits well in our space. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate found that there was a problem with my existing mount which could have damaged my new tv or anyone using it. He corrected the problem and expertly installed the new one. That's the kind of professionalism you get with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t recommend our installer Nate and his assistant enough. They were polite, punctual, cleaned up as they went along, even using a vacuum as they were drilling to clean up dust. They even organized all of the cords and cables, including the ones connecting equipment that they were not installing, so the area was neater. They were very patient showing us the features of the tv and how to work the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve installed my TV very quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad - Steve, was very professional and efficient when installing our new 55”TV on the wall. He was very respectful of our living room, and careful not to make a mess, and cleaned up after himself. He explained everything and made sure we understood what he was saying. Was very pleased with his service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable, also on time. Would highly recommend this installer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was professional, adhered to COVID safety, efficient. Demonstrated how product should be used, and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great viewing now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job with the installation. We’re very happy and are enjoying the new set up. Such a difference having our TV mounted on the wall, as the poor credenza was starting to sag in the middle from the weight of the TV. It’s a relief to have it mounted properly and we so appreciate that we didn’t have to try to do it ourselves..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick, they were knowledgeable, professional and clean up after!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were excellent! They were very thorough with the entire project of installing the wall mount, installing the in-wall power kit, and mounting the tv. Both of the Geek Squad techs were extremely knowledgeable of what needed to be done. I would highly recommend this team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to my house were very professional and communicative in terms of the arrival and installation process. As they installed the TV, they communicated the placement and process of the installation. At the end, they walked me through how to use my new SMART TV. I was very pleased with the work and service they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Installed my system professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A day before the installation I received a call from Geek squad confirming my appointment, JD and Gavin came in on time and installed everything professionally, they followed the CDC rules when they entered my house, set up my system the way I wanted, explained everything to me properly and clean all the area that they worked on. I will always call my Geek squad family whenever I need help and they're just there anytime helping me resolving the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my TV ver quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was ver professional and knowledgeable. He connected to all my my devices and showed me how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered and mounted my TV very efficiently and and he was ver professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Competent and professional. Worth the extra expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that installed our new TV were EXCELLENT. Called ahead of time to let us know they were running a bit behind so we didn't wonder where they were. Came in & installed in a timely manner. Very knowledgeable & friendly. Made sure TV powered up & they even helped set it up to our WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent installed my television quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed agent mounted and installed my television and connected the blue ray players as well. He removed the television box as well. Recommend Best Buy include provide neat cord/wire covering to make the installation look even more professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad authorized installers came on time and did a great installation job. They hid the wires and the Sony 77 inch looks great, They had to bring the tv up to the second floor. They really knew what they were doing and cleaned up before leaving. Well worth the extra price of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 55” TV and decided to have the Geek Squad mount the TV and do all the hook-ups. The money was well spent. The installers arrived at the appointed time and went right to work. The end result is just about perfect. The TV is wall-mounted, the Geeks did their work quickly and efficiently, cleaned up after themselves, programmed the remote and were gone within a couple of hours. The Geeks were friendly, polite and did everything necessary and they made sure we were comfortable with the installation. Great job!

    I would recommend this to a friend