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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad services ti have 2 TVs (a 50" and a 75"). This was with 2 different installation teams and both were excellent. The one who did the 50" installation which included mounting and setup also had ti add a plastic wire conduit running down the wall to hide the wires from the TV. He did a very neat job. The team that did the 75" spent a lot of time with me adjusting the height and position of the TV for optimized viewing. Both teams were polite and efficient. I would highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional quality service with a great attitude!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Billie Phillips, the agent who mounted my TV and coordinated it with my sound system, was exceptional! He went above and beyond to make my systems work well together and explained everything thoroughly. He lowered the TV wall mount to the right position for my viewing and corrected issues created by the previous agent. He also advised me on what equipment I needed and did not need. I am very thankful Billie was my agent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best! Super knowledgeable, super courteous and really respected COVID protocol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad lived up to my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS person was very professional, on-time and had a very good knowledge of the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent. Great picture and easy to use. Love the Netflix, Prime and U tube option for screen saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents reviewed my fireplace, easily advised the best mounting position and even when using the job to train a new geek squad member, finished in record time with incredible results. Would definitely use the Colma geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge TV used as huge wall-mounted monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a desktop for a long time but the monitor takes up a lot of space on my desk so I bought this huge tv to use as a monitor and had it fixed to the wall in front of my desk. I'm getting older and my vision is not the best. Now everything is so clear, I can have a lot of pages open at once and see everything on every page. Youtube videos are so big it feels like they are right here with me. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad really did a good job of installing my TV. They showed up when they said they would, had all the necessary parts and tools, and had it hooked up and running in about a half hour. They made sure I knew how to program my TV choices and answered any questions I had. Professional and courteous all the way through, well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Installation was great. Geek squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. deep colors. Fairly easy to use. Good sound without sounder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superstars installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes through again the technicians were very knowledgeable installed the TV have any problems stayed and set it up and made sure that I understood how the TV worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already sent a commendation letter to our local Best Buy on the service provided by the Geek Squad in installing my huge TV on my existing bracket. They hooked up my TV helped me install my apps and I was up and running in no time. Thanks to my huge TV purchase, they also hauled away my old overly huge TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! I even had them mount my TV at one level and after the wife saw it and disapproved, I ran out and got them before they left. They came back in and RE-MOUNTED it without showing the least bit of annoyance. Oh, and my TV is still on the wall so that's a plus. solid work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad worked efficiently and effectively to mount my TV quickly. They were extremely polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were friendly and considerate. They removed our old tv, mounted the new one and set it all up. They even provided some suggestions on types of speakers which would work well for our living arrangements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You go Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew showed up right at the start of my appointment time frame. Very professional and thoughtful in their work. We had to move the existing mount down a bit due to the new TV mounting setting is much lower than my old TV. Nonetheless they took on the challenge and was able to utilize my existing mount and made it fit perfectly. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount & installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent arrived on time. He removed the older now defunct TV. He was able to mount and install the new TV on our existing fireplace mount. He was even able to make some minor adjustments to our mount so the TV was perfect positioned to our liking. He made sure our internet and streaming services were connect. All this done in under an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent agents, git mount and tv up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, informative, friendly and out going. Showed me several options for sound & picture and were very knowledgeable about hooking everything up along with advice on the sound bar I already had. Great guidance with which mount to use. One I had was not great so they explained what they had in truck and I bought one of theirs and returned the one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mounted my TV. Awesome Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trusted the Geek Squad to mount my mom new tv on the wall. i wasn't present at the time of installation but the job was perfect. My mom who was present at the my of installation described the technicians as "angels" she was left very satisfy which is a very hard thing to do.

    I would recommend this to a friend