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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    GREAT team installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-member team who delivered and set up my 65 inch were fantastic! Dalton and Molly did such an amazing job of installation onto a brick fireplace! They worked extremely well together, were immaculate in my home with shoe covers, masks, and clean up. Not a speck out of place when they left. They apprised me of arrival with texts, arrived on time, and answered all of my (many) questions. The installation itself was professional and perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and Professional. Did a nice job in mounting the corner TV wall mount. He also secured my Apple TV box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome delivery and customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them 3 times now and the service has just gotten better and better. All 3 sets of employees that delivered my items were professional, fast and they set up my products and answered all my questions without hesitation. They cleaned up after themselves- no mess left behind. They showed up on time! No delays!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under the current COVID conditions, I had my new tv & other accompanying equipment installed by the Geek Squad team of Matt & Michael. They were AWESOME! Their professionalism, attention to detail & commitment to extreme safety during the pandemic conditions was exceptional! Everything was installed to my expectations, looks great & works fabulously! Thx guys for a job very well done! I highly recommend they send you for the next time I need Geek Squad support for my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has done it again!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling date was 2 weeks out but extremely understandable due to Covid-19,so I knew that I had to be patient..but day before my appointment they called to ensure the appointment was still on..on the day of I received a heads up call that they were 30mins out.they literally came and installed my 75 inch Samsung in my living room in 30mins! Both techs had masks on and gloves the entire time..thanks again geek squad for the great installation!!highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv and connected it to every other device very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott from the Geek Squad was fantastic! He was installing two TVs for my 90 year-old parents and was very considerate of the noise and mess that was created. He even offered to help us move some furniture for them... very professional, considerate, and accomodating. Ask for Scott!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shout out to the geek squad! They mounted and setup my new TV. Called several times in advance to make sure I had everything and let me know when they would be there, including a call that morning when they were headed my way. Found studs, mounted the .TV. Great job, very personable, very knowledgeable and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers-YES- Schedulers-NO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers are VERY professional and knowledgeable. The problem is the schedulers!!! There are not enough Geek Squad teams, the time table is too large 7AM-7PM and not narrowed until day of service. Calling Best Buy number can take hours to get some measure of satisfaction. WELL trained in telling customer I am sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, professional, and service oriented. A pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my 65” TV included removing my old TV and stationary mount and installing a full motion mount. The 2 installlers did an excellent job in a short amount of time. They connected my game systems and other devices. They also took the time to answer all my questions regarding my new TV. I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new TV to the mount we had and attached the sound bar we had to the new TV. They arrived on time, they were efficient and they stayed until they were sure all the components worked together. They stayed until we were able to use all the remotes with all the parts of the system. Spectrum cable, Apple TV box, Samsung TV and Vizio sound bar. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's TV wall mount installation service offers a seamless and professional experience. The technicians are skilled and ensure precise mounting. Geek Squad's installation is recommended for those seeking a reliable and expertly executed solution for their home entertainment setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad team did everything I asked of them especially Tom they called like I asked came to my house and they were on their way to mounting my tv they were very professional and very fast and they were nice they got my tv mounted and hooked up all my devices and even helped to bring my other tv upstairs They are very good at what they do and do it well I would have them do another job like that I the future well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a fabulous job of setting up our new 65” Sony Bravia. We could not be happier with the friendly professional service provided by the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service anf great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I buy our large electronics at Best Buy, so we can get the Geek Squad Team. They are great at installing large TV's and it there is any problems they are great at repairing the TV's. A couple years ago the Samsung TV we purchased could not be repaired, so they gave us a full refund. We purchased a new TV for free. They again just installing our new state of hte art 4HD Sony TV. They wore Covid-19 protection and were very professional and lnowlegeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed my 85 in. Television were great. They were careful, professional, knowlegable about the products and did a great job. They installed the wall hanger, the wires in the wall, the tv, the sound bar, and the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and installed my wall mounted TV in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient mounting of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV mounted on my chimney which was a little more complicated than going on a wall. The guys who did the installation did an excellent job and got the TV mounted the way I wanted it. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatExperience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, Listened to my needs, were fast and cleaned up.

    I would recommend this to a friend