Customer Ratings & Reviews

Mr Jason and Mr Carter were excellent explaining what they were doing as they installed the wall mount. They welcomed my questions. The two of them were VERY PROFESSIONAL!

The service man sent to set up the tv was extremely efficient and knowledgeable. My only minor complaint was it really needed two people to set up the tv as i had to help him attach it to the wall. Regardless, I have no hesitation recommending the BestBuy servive to set up a tv.

The guys that came to the house were timely, respectful, and thorough. They provided advice and made sure everything was good. They even took it down once to ensure my wife was happy! Highly recommend - especially with the sensitivity of TV screens nowadays. They can easily be broken, so it’s best to have experts install it in my opinion.

Service was perfect. Geek SQUAD WERE KNOWLEDGEABLE, POLITE, HELPFUL AND EFFICIENT. NOTHING LACKING

Service techs were fantastic. They had no trouble and were very helpful in teaching me how to use equipment.

The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.

The agents mounted the TV and set up the programming and explained all the buttons on our remote and how to use them . Both men were very knowledgeable and took their time to answer all our questions. They centered the TV on the wall perfect. Great experience working with them

He set up my new tv quickly and efficiently and connected it to my Wi-Fi. He explained the instructions really well.

Install and connected tv and DVD player. Very knowledgeable and informative.

The agents installed my bracket n tv with sound bar and set tv up. They were well knowledgeable in all areas, professional and very friendly. I was impressed.

Devon LaPlante was the absolute best! He was on time, professional, and so patient with my non tech ability. He was so nice and respectful and took the time to explain everything. Devon is absolutely the one you want to show up at your house! He made a stressful situation, stress free. He wrote tge book on how to treat senior customers! Thank you Devon!

Did a great job. Robert was timely with delivery and showed the experience in mounting and setup necessary for an enjoyable TV and soundbar experience.

DELIVERD , UNPACKED AND MOUNTED SET UP SOUND BAR AND BASS SPEAKER ALL IN SHORT AMOUNT OF TIME. KIMO THE INSTALLER WAS SPOT ON TOK AWAY THE BOXES AS WELL A ++++

Needed delivery & install for an 85” Sony. Was supposed to be completed between noon Squad finally showed at 7:30 and project was installed and operational within 40 minutes.

I purchased 3 50" Samsung Crystal UHD TVs individually and had 2 of them mounted on separate dates. I'm not entirely sure why, but the installment/mounting teams with Best Buy are always very pessimistic and initially allude to not being able to do the service (same thing happened when I purchased my washer & dryer through Best Buy and a team came to install). Not sure what that's all about but the TVs were mounted very professionally and beautifully and they look great!

Everything was set up carefully and they made sure it all worked before they left.

Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!

We purchased a 32 inch TCL TV and it had to be mounted on an existing mount. The Geeks came in and went to work revising the mount to accommodate the new TV. They tested all connections and made sure it worked and that we were properly informed how best to use the included remote and how to use the various TV functions. They were great!!

An excellent LG TV with real good sound and remarkable color outstanding for football season

Team did an exceptional job installing my TV. They ran into some unexpected studs when drilling the in-wall connection and resolved it to my satisfaction. The team was an outside company that are employeed when the Geek Squad is not available. Very happy with their work and would use again.