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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Incredible Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents reviewed my fireplace, easily advised the best mounting position and even when using the job to train a new geek squad member, finished in record time with incredible results. Would definitely use the Colma geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overcame challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading to a larger wall mounted TV so the mount was already up however the way the new TV was it would either be too high or too low. the place they could have used to move the mount had something in the wall blocking where the screw needed to go. They figured out a safe way to mount it in a good spot and waited for me to fill the hole and paint, after moving the mount for me. Great guys. thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Very happy with the results.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to connect and set up our new TVs were terrific, very friendly, professional and knowledgeable. They did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was great at their job. Professional and friendly, they installed it quickly and made sure I knew how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly and Efficient Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members arrived on time and were very good in installing a large flat-screen TV promptly. They also accommodated my request to hide peripherals like the cable box and Roku behind the set to reduce cable clutter. They even came back to straighten the set when it shifted on the wall mount. Although we did not need it, they offered to program remotes. They were very conscientious in cleaning up work space. High praise for this team in making installation easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an exceptional job installing my TV. They ran into some unexpected studs when drilling the in-wall connection and resolved it to my satisfaction. The team was an outside company that are employeed when the Geek Squad is not available. Very happy with their work and would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad did an excellent job installing our home entertainment system. The guys were quick and explained the operation of the system to my understanding as I’m not a “tech buff”. They were very friendly and hauled off our old system which was fantastic saving me a trip to the disposal site. All in all it was a pleasant experience purchasing my entertainment system at a great price from Best Buy while having Geek Squad install, haul and protect my equipment. Thanks guys and highly recommended to all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly mounted and installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs quickly installed and mounted my TV. They were very professional and knowledgeable. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product so far. nice picture and easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job. The only issue I have is that I spent a lot of money and joined their total tech program. I thought that this would cover everything. Sadly it only covers items that you purchase. I have a TV that I wanted to be mounted. Since I didn't purchase it from Best Buy, they wanted to chage me $200.00. This saddened me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation by geek squad was very good very professional and good cleanup afterwords I’m very satisfied with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek set up my system quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GEEK Squad--they have always been professional, courteous and knowledgeable of all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, amazing picture quality, and easy set and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and installation was great. Tech was knowledgeable and throy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and professionally. They waited until I logged into my Google account to make sure the apps on the TV worked properly. Very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV mounting connect and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    required for new installation of your widescreen TV, by professionals who have the tools and expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys — Geek Squad — showed up and were prepared. My wife and I had mapped out where we wanted the TV on the wall and after a brief discussion and verification, they installed the TV exactly where we asked (like within 1/4”, I measured) and set up everything on the TV. They also ran some demo clips to give me an idea of what I’d bought. I’d add that when I arranged for installation, some times/dates were supplied by a third party so you may want to make sure you get an actual Geek Squad appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were punctual,knowledgeable,efficient and I would highly recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and or Best Buy staff were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff that came out and mounted my 65" tv with the new tv mount I purchased were very professional and very knowledgeable. They asked me how and where I wanted it mounted , explained to me the viewing angles I could use. They were Truly great ambassadors to Best Buy. I was very satisfied with their workmanship, attention to detail, and respectfulness of my home. I would recommend them to anybody needing in home services. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and completed the mounting in a timely manner and were very knowledgeable!

    I would recommend this to a friend