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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad is wonderful friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great professional installation on the wall and beautiful setups in no wasting time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really took the time to make sure it was in the perfect location and treated my home with respect. They made sure to keep it clean and cleaned up everything after. They also took the time to make sure I understood the TV options and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy was FANTASTIC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. My Geek guy was very, very professional, nice, friendly, and on the job. He handled EVERYTHING just right. The position of my television is right on time. I am not looking up at it like I used to do at my other resident. He gave great advice also as far as my Cable people. He's a keeper. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were very careful with my old 65” LG tv. They called ahead and were on time. They even mounted my old TV back on its stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV mounted. Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs did a great job mounting my 85” TV. I purchased a specialty mount, not at Best Buy, and they did a great job familiarizing themselves with it and mounting accordingly. At one point they ran into an issue but worked through it and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! They did a perfect job installing the large mounting bracket and making sure everything was just right before leaving. Good job, fellas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs are AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs wall mounted the TV and Sonos soundbar, hid the wires through the wall, connected everything, cleaned up and gave a lesson in how to manage everything! On time, polite and super smart! What would we do without them?! Their awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy when an expert makes the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to install my 86 inch TV with a friend, did not turn out too well. With the Best Buy Protection I was able to replace the new tv and have BB install. Looks great and I have the piece of mind knowing it was done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and setting up the TV. Provided some helpful information regarding the device. Definitely would use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our TV expertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Geek Squad yet again when we relocated to Texas from Nevada. The guys were on time, professional and consulted with us down to the height of mounting our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The biggest TV I ever heard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 75 inch TV flatscreen install the two guys brought it out very clean very professional. I brought everything including a table to set it all up and hook it up. They’ve been taking very long at all. They get a five star for me thank you Todd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond. Not only setting up and mounting but making sure I understood the fiction of the tv and how to set up roku account. He stood by until everything was finalized the way I wanted it. I was treated as a valued customer and not just another stop on his route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and professionally mounted 2 televisions with accuracy. Professionally made sure televisions cable program and apps worked correctly. Did it all under 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect wall mount. I have a 70” tv and this is awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to mount my TV and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went well and everything is fantastic! The guys were in and out quick and efficient. The TV angles perfectly to all three playing positions for my bandmates needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so professional and so helpful! Answered all of our questions and had our tv up and going in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install and great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv super fast and were extremely patient with my 5 year old who had endless questions. They even made sure to vacuum behind themselves to avoid my kids stepping on anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson 6050ub Projector Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew set up my Epson 6050ub projector in my dream game room. It didn’t fit just right at the start. He spent extra time to make sure that it was perfect. He was kind, asked questions when there were workarounds to be done, and treated my girlfriend and I with respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Installation of 46” TV Connect Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired Geek Squad to come to our home to install a 46" TV connect wall mount for us, so our TV is safely mounted to the wall. The technician Malachi came out and did an exceptional job. She is a professional, friendly, productive individual who made sure that the area she worked was cleaned up afterwards. We were very impressed with Malachi work and hope that she receives the a commendation for the great service she provided us. We would definitely use Geek Squad again.

    I would recommend this to a friend