Customer Ratings & Reviews

Geek squad that hung my 85 inch TV did a fine job. They were knowledgeable and very helpful.

The installer, Chris, was fantastic! He showed up on time and was very efficient in completing the installation. We were a little nervous when he showed up by himself, but he proved us wrong and demonstrated that this was a one man job....it was clearly not his first time doing this! And he took the time to pair the TV with my Comcast remote and showed me all the functionality. Great job!

Excellent service. Installed quick, any problems fixed immediately and explanation of everything was easy to understand.

The Geek Squad came in and quickly and efficiently installed my new TV. They (Samsun) made a recommendation to get the Geek Squad contract and encouraged me to go back and get a newer cable box. So glad I got that contract! I had to have them come back as I had problems after I installed the new box. Both visits from the Geek Squad were great! The guys are friendly, helpful, courteous and educated me on my purchase.

The technicians did an excellent job hooking up our news tv above the fireplace and attaching the soundbar. We love it.

Geek squad representatives wall-mounted my TV and showed me how to use its features. Friendly and informative.

Great service! They installed a big TV for me, they did a great job! They asked for my input when needed and answered all my tech questions.

The install did a great job. They had to troubleshoot a wall access issue (there was blocking in the wall where a medicine cabinet was installed on other side of wall). They worked through a few options and gave me updates along the way. TV looks great, they everything up and were very professional.

Installer was very fast and clean. TV was mounted and programmed, Beautiful job.

The agents, Eric bower, were very professional, knowledgeable, and courteous. Excellent service.

The tech who removed the old tv and installed the new one was excellent. Did his job efficiently, hooked everything up and explained everything about how to operate the tv. He even took away the box so I wouldn't have to figure a way to put it out for the trash pickup (also not to advertise that we have a new tv!). Installation was much quicker than expected, especially at Christmas.

Great picture and sound Easy to use The geek squad service was wonderful

The team worked well installing this tv. Very knowledgeable. In helping me walk through the tv setup.

Geek squad members did a great job mounting my television, explained all aspects of my tv and were very professional

Geek squad installed my tv and sound bar efficiently and professionally. The technician communicated with me prior to the service on expected arrival time and during the installation he communicated with me about the process. He carefully measured and checked leveling. After the installation, he tested the system to assure it worked. I was very pleased and highly recommend the service.

Very Professional, Fast Expert , Clean Instal !!!!

Geek squad comes through again the technicians were very knowledgeable installed the TV have any problems stayed and set it up and made sure that I understood how the TV worked

Top Notch Service people! They called three different times to keep us informed as to where they were and the time they expected to arrive. Respectful, took off shoes, made sure any dust from drilling went into receptacle and not on the floor. Quick and efficient.

The Geek Squad members that did the installation of my TV and wall mount were very helpful and professional. It was done in a timely manner and with care. They asked me to what eye level I wanted the TV mounted and answered some questions I had. I was concerned that a third party was going to do the installation instead of Geek Squad after reading other reviews but this was not case.

This is a pretty good TV and I got it for about $570. It doesn't have any special bells and whistles but the screen is nice. Picture quality is very good and we enjoy it. I will say the operating system or interface itself can be a little laggy or slow sometimes, so that would be my main gripe about it. Other than that, happy with the TV and Best Buy totaltech mounted it for me and they did an excellent job.