Customer Ratings & Reviews

Jerry Whalen and his assistant Ricky went above and beyond while installing 2 new mounted televisions in our home. Very professional and eye to detail. Very pleased with the service and results.

These guys were professional, quick and extremely helpful. They set up my stand and TV quickly and cleaned up all the packaging.

Geek Squad have been an on-team when I need help with my computer or printer, or TV, they are Johnny on the spot, I do not know what I would do with-out them, Thanks Guys and keep up the good work!!!

We purchased our new home in June and quickly found out we were going to need a professional to mount our tv on our stone fireplace. Struggling with options; we went to Best Buy and found the answer. Geek squad came on time and with our purchased mount and mounted our TV on a very 3 dimensional stone with absolute perfection. They took their time and did it the right way, and we’re friendly and personable as they were doing it! My tv looks amazing up there and I sleep soundly knowing it won’t fall off the wall!

Majestic was very helpful after they had did the Mounting and getting it set up. He took time to help Us know what to do with certain fucntions etc. to get the most out of all the dollors we had spent on our new Home Theatre System.. Showed tons of patience with us his customers by providing us in a way we could understand so there hopefully would not be any issues for Us once he had left.

Top Notch Service people! They called three different times to keep us informed as to where they were and the time they expected to arrive. Respectful, took off shoes, made sure any dust from drilling went into receptacle and not on the floor. Quick and efficient.

Awesome service. The guys were friendly, quick and very helpful in getting my new TV set-up and mounted.

The guys from Geek Squad were professional, knowledgable and very helpful with the installation, setup and assistance with operating our new TV.

The 3rd party service arranged by BB was amazing. They were in and out in 30 minutes. They delivered the TV and installed the mount I purchased elsewhere professionally and perfectly. They took the time to level it and show me how it worked as it was clearly a mount they had used before. I would absolutely recommend John and Byron again from Mastek

The guys came out right on rime with professionalism, courtesy and knowledge of rhe items I purchased. They were willing ro assist with anything needed to complete the job. When they were done they cleaned and disposed of empty boxes from my home. After all that I was given a tutorial along with the setup and was given access to call at anytime if I had questions or needed assistance. Great job!

They were super informative when things needed to be altered. They explained everything and even made recommendations for future attachments i might want to consider.

The Geek Squad agent who came to our house was knowledgeable, friendly and efficient. He took extra care to make sure that we were happy with the way the TV was mounted. We did not need him to connect the TV - I worked in IT and handled that myself. (Disclosure, I am a TotalTech member, so we didn't have to pay extra for this service.)

excellent prompt & professional service everything is working

Professional friendly installers. Super fast installation. Very knowledgeable and explained everything

Works great Holds tvs installed great. Easy to install

The guys were very professional. They were fast, clean and explained everything very well.

Install technicians were very professional, on-time, and able to complete the work within about 1 hour. Very good service and will continue to purchase services and product through BestBuy.

outstanding job on time great to talk to and knew how to handle there job setting up my tv on the wall thanks again to the Geek squad and Best Buy

The install did a great job. They had to troubleshoot a wall access issue (there was blocking in the wall where a medicine cabinet was installed on other side of wall). They worked through a few options and gave me updates along the way. TV looks great, they everything up and were very professional.

If I could give ten stars I would. The technicians that mounted the T.V. were knowledgeable and very efficient. After it was installed everything was cleaned up and the removed. They took the time to explain how things worked and reassured me that if I did not understand or had questions, that I could contact them again.