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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 65" TV. They were able to come out early (whited helped me out) and did an outstanding job. Installation and set up went smooth. They also ensured the mess cleaned up and hauled all the trash/boxes away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my new Samsung TV. They were able to use the existing mounting bracket so I was able to return the new bracket that I purchased with the TV. They were experienced with the TV and stepped me through the TV setup. And they took away the old TV (service I paid for) and all of the packaging for the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek set up my system quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GEEK Squad--they have always been professional, courteous and knowledgeable of all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 77" tv, and didn't have a buddy to help install. So Geek Squad to the rescue. I asked the installers to do the install "my way". the tv was to be wall mounted. Which they obliged. They were courteous, willing to do a custom install, ran the wires the way I asked, and speedy. They called ahead and brought all the necessary tools and parts. It was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed when I requested within 2 days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not Geek Squad but did the work and were very professional and quick, but I didn't realize before they left that the only speaker on was the TV which was not loud enough, but I could hear it When I contacted Best Buy and explained the problem to them, they were very quick to help fix the problem. Best Buy sent another installer out and they found that the auxiliary speakers were not connected and fixed the problem. I am very pleased with everyone's help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!! Well Done Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about the geek squad team that came to my house. They are efficient friendly no their stuff completely. My television looks great. They did an amazing job. You can’t go wrong having the geek squad come and take care of your electronics for you they are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The men were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very knowledgeable.That made it go easy on me because they new what and how to connect it. They were very nice gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its weight in GOLD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very professional and friendly and they did it in no time!! Still works great and i have no issues. and you have peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex & the other geek squad was awesome! I’ve had two different tvs mounted from Best Buy and this pair was amazing. They showed up on time! They communicated with updates on arrival time. They explained everything really well and I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV mounting connect and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    required for new installation of your widescreen TV, by professionals who have the tools and expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kenneth smith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 gentlemen you sent to install my television could not have done a better job. they were both personable, knowledgeable and profession able. they set everything up left the area clean and explained things very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly mounted and installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs quickly installed and mounted my TV. They were very professional and knowledgeable. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just simple. straight forward to install. easy to hang even large tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were punctual,knowledgeable,efficient and I would highly recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly and Efficient Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members arrived on time and were very good in installing a large flat-screen TV promptly. They also accommodated my request to hide peripherals like the cable box and Roku behind the set to reduce cable clutter. They even came back to straighten the set when it shifted on the wall mount. Although we did not need it, they offered to program remotes. They were very conscientious in cleaning up work space. High praise for this team in making installation easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was great at their job. Professional and friendly, they installed it quickly and made sure I knew how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overcame challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading to a larger wall mounted TV so the mount was already up however the way the new TV was it would either be too high or too low. the place they could have used to move the mount had something in the wall blocking where the screw needed to go. They figured out a safe way to mount it in a good spot and waited for me to fill the hole and paint, after moving the mount for me. Great guys. thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 agents came out Super professional Efficient Awesome overall They did an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the installation. Professional and made sure we were happy with each step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, set up, and education

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was courteous and offered my two different looks for installation and explained the advantages/disadvantages of both. Once I picked, he quickly went about his work, showed me how to adjust the TV and even tucked away the cable box to improve the look and function. He cleaned up all the debris and left no trace he'd even been there. I referred him to my son, who later installed the same device at his home,

    I would recommend this to a friend