Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
3rd Party for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this installation was not like the previous install we had at our old place. SO much run around that we were hesitant to have Best buy install again. One guy... ONE. He handled our 70" samsung like it was an apple. Quick and easy. This guy needs to open his own business.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV mount works very well. This is the first time I have used a mount for my TV. I decided to go with one due to the size. I had Best Buy install the mount for me. The installation team did a great job. They arrived on time and had the TV mounted without any problems.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Tv Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex & the other geek squad was awesome! I’ve had two different tvs mounted from Best Buy and this pair was amazing. They showed up on time! They communicated with updates on arrival time. They explained everything really well and I couldn’t be happier.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team did an amazing job setting up my new TV. They were professional, careful, and made sure everything looked perfect. The TV sits completely flush against the wall — super clean and minimalist, just the way I wanted it. They also took the time to explain the setup and made sure I was happy before they left. Highly recommend!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering my service online was easy and the tech was very professional and courteous. Because of COVID-19, the tech arrived with a mask and covering over his clothes. He also had cones to mark off 6 feet of work space. The job was completed quickly and professionally. This is my 3rd time using Best Buy to come to my home and I will only use them.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Laura. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us!
Rated 5 out of 5 stars
Late but worth the wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed delivery & install for an 85” Sony. Was supposed to be completed between noon Squad finally showed at 7:30 and project was installed and operational within 40 minutes.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was proficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed then tv and set the components up in a timely fashion. Very professional and knowledgeable.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best Service Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only word that comes to mind is FANTASTIC! The installation team (Chad & Tony) we’re incredible! Not only they were great with there work, Chad & Tony really cared about us, the customer! In fact, before leaving they “thanked “ us for allowing them to come into our house! That amazed my wife to no end!! I would highly recommend the Geek Squad to all!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Expensive but worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my LG 80 inch TV. It is incredible how easy it is to move around the tv with it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The best squad of one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best in home service I’ve ever purchased. My guys name was Josh, he came equipped and prepared with booties for the carpet and PPE because of COVID. Josh was extremely knowledgeable and explained everything to me about my new tv. He answered every question I had and set up was a snap! I definitely recommend geek squad especially for those with no skills when it comes to installing your own electronics.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
The wall mount is perfect.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was efficient and helpful. They paired my Xfinity remotes and showed me how to use them. They did a fantastic job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Picture is beautiful and the ease of use is great.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Greek squad is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did great job installing my tv. Love watching my 85' tv
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fabulous Geek Squy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did a fabulous job of setting up our new 65” Sony Bravia. We could not be happier with the friendly professional service provided by the installers.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
excellent modified installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent handled what was a more complicated install with the mount of a 65 inch tv going in an area that had been a built in entertainment center. He put the articulating mount in so the tv extended in front of the old walls as the the tv was about a foot wider than the old built out space. Great secure installation that works perfectly. Cleaned up afterward and was done in a very timely manner.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy with my Geek Squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely happy with my recent TV install with the Geek Squad. Guss was extremely personable, professional and completed the job in a timely manner. Also left things very tidy!!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job installed my 85 inch perfectly looks like it's supposed to great job
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Superb Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents worked most efficiently in assembling the stand and installing the TV set. I am really happy with the TV and have really been enjoying the Masters Golf tournament. The Geek Squad is a terrific adjunct to Best Buy. I am only sorry that I didn't get the set sooner, but better late than never. I have never been less than fully satisfied with the response and quality of service of the Geek Squad.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad mounted my 65" TV. They were able to come out early (whited helped me out) and did an outstanding job. Installation and set up went smooth. They also ensured the mess cleaned up and hauled all the trash/boxes away.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
