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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your in-home service was excellent; the team was engaged, creative, problem-solving and practical. They did not just identify problems and throw up their hands. They figured out the solution and came back the next day with the fix. Impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best install and removal ever. The Geek Squad team was just awesome. Their care and concern for my TV and residence was top notch. I usually due these myself, but for price with this delicate large panel install it was so worth the price. Great job and top notch people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his helper did a great job. I highly recommend Geek Squad Installation and Mounting! This service is free to Total Tech Members who buy NEW TV's at Best Buy and is a great deal. Oh, and make sure you request Geek Squad when you set up the install! Jose is an excellent installer and Marcus, the Store Manager in Irving, TX is awesome, too! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who installed my mount was awesome, great mount as well. It was an overall 10/10 experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did very good job of installation and very efficient service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very meticulous in their mounding of my TV and I do appreciate the Their promptness. And they cleaned up the work area after the installation. I am very happy with the guys that came for the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick install very professional very polite. cant beat that there insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install crew was professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew did a great job installing units and both TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is helpful and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We determined that the wall wasn't strong enough to mount the TV we'd selected and instead chose to build a shelf instead. The Geek guy was helpful and patient, returning to finish the installation after we'd had the shelf made and to troubleshoot a few issues with the cable modem and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. Respectful and courtious. I recomended to my mom and she used them to install when she purched a tv also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were helpful in setting up my new tv. They made sure that I could use the tv remote correctly and took away all garbage including the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time, quickly doned bootys and reviewed the space/wall for mounting and quickly and securely installed the wall mount. They installed the tv, bundling wires and connected it to my network and audio system. They took the time to explain the important functions and how to adjust several functions. They removed all the packing materials and left the house exactly as they found it. Very satisfied with their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install technicians were very professional, on-time, and able to complete the work within about 1 hour. Very good service and will continue to purchase services and product through BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service provided by punctual, and knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Professional installers arrived on time and were very professional and knowledgeable. They opened up my products & mounted my TV very quickly. They even cleaned up after themselves. I would definitely choose them again! Thank you so much!! I am considering ordering another TV and getting the same service again within the next 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went perfectly. These guys are great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GeekSquad guys are tremendous!! They came in and got the wall mount mounted in the tight space but with the mount I purchased it works perfectly!! It pulls out 20 some inches and turns left and right to get the best view. If I could give these guys more stars I would. They weren't there very long to do all of the work of mounting to the wall and connect my devices to it and pairing my remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was super professional and efficient. Made the tv mounting seamless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK SQUAD HOOK ME AND MY TV UP QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came were very professional and did an awesome job. They set my sound bar too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time with a call just before getting here. They were polite and efficient. They installed the television on the wall with the cords inside the wall exactly where I wanted it. They picked up all the packing and removed it when they left. They made sure that everything worked and that I understood how to operate it before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my new 65” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was professional, knowledgeable, and courteous. The tv and sound system is exceptional.

    I would recommend this to a friend