Customer Ratings & Reviews

The agents, Eric bower, were very professional, knowledgeable, and courteous. Excellent service.

Geek Squad guys showed up on schedule and did an unusual installation (for them) in my living room, quickly and efficiently. No complaints and they were professional and friendly. I have used them before and their work to ensure they installed everything correctly and to prove it all works and to show me how to operate everything was excellent! Well worth the time, efort and money!!!

Great! Two ppl came and they were very kind and helpful. They knew what they were doing and ran back to their van a lot to get what they needed to help (there was an issue w power source). Each time they ran in and out they put on their shoe covers which I greatly appreciated since we are a no shoe household (and I didn’t tell them). They also didn’t smell! : ) sometimes I’ve had installation employees smell like cigarettes, sweat, etc - but not these team members!

The agent mounted this to the wall and hung my tv on this. Very quick and professional

Excellent and professional service from the Geek Squad. They were the best thing about this purchase experience. Customer service is clearly not a priority for Best Buy. Can’t even call a store. Instead you get someone from Panama that doesn’t care who they are talking to and don’t care what issue you may have.

After purchasing an 82" Samsung Television, I began my search for a stand large enough to accommodate it. Quickly discovered that I was going to have to pay over $1,000 for the ones I liked. Instead, I opted to have Best Buy Geek Squad mount it for me and, resultantly, saved some money and it is now beautifully mounted on the wall of my media room. Quick and professional installation.

The techs were outstanding. Perfect mounting and connections to surround system. Tech explained exactly what they were doing and took the time to explain the TV and receiver. Answered all my questions

The guys were extremely knowledgeable and precise. Great experience. I would recommend ZR Company LLC to anyone who needs professional installation.

Fast friendly and efficient! Geek Squad was able to mount one of the biggest TVs we have ever seen!

Geek squad representatives wall-mounted my TV and showed me how to use its features. Friendly and informative.

Excellent service. Installed quick, any problems fixed immediately and explanation of everything was easy to understand.

The team worked well installing this tv. Very knowledgeable. In helping me walk through the tv setup.

The guys who installed/mounted my TV and soundbar did such a great job! They were incredibly through and made sure everything was done correctly. Next time I buy a TV and need it mounted, I will definitely use the Geek Squad again! Great experience!

GS arrived on time after notifying me of their scheduled day. Very helpful and respectful of our home TV and wall mounting. After the install GS made sure all my other devices were connected and working. A flawless install along with professional services made my new TV all the more enjoyable. I would use Geek Squad for a hassle free service whenever I may need them.

ok I'm pretty handy at stuff but decided to pay a little extra and have them hang the TV, the guys showed up and introduced themselves showed them where the tv was to be mounted and they set it all up, then before drilling asked if that's where I wanted it to go. after looking at it decided to move it up 6 inches glad I did. they drilled and mounted the holded, hooked up the sound bar and Eric stayed and finished showing me all the stuff the new tv could do. this was so much nicer than trying to do it all myself.

We have a remote A/V closet, with A/V equipment connected to the TV with HDMI extenders and CAT 6 cable. Our old TV lost the picture, or so we thought. We bought a new TV and Geek Squad installation but experienced the same issue. The Geek Squad rescheduled another installation visit with Michael, the "Double Agent" home theatre specialist. Meanwhile, I purchased new equipment, upgrading the extenders to 4k, ARC capable, and a new receiver, to try and cover all of the bases. It was determined that the A/V receiver video processor was the culprit. The local BB store, the local Geek Squad, and national Geek Squad help line team were professional and diligent to help me solve the problems with my system. So much so that I was worried that they might add additional charges to my install. They did not. They turned what could have been a very frustrating experience into a good one.

The agents delivered my new TV, carefully unpacked it and set it up very quickly. They then connected it to work with my existing receiver and sound system. Last, they showed me the available features and apps on this TV and how to use the remote. They were very professional and courteous.

The Best install and removal ever. The Geek Squad team was just awesome. Their care and concern for my TV and residence was top notch. I usually due these myself, but for price with this delicate large panel install it was so worth the price. Great job and top notch people.

Nice to have them come in and mount and set up everything. Very professional.

The agents did a great job mounting my TV and connecting my sound bar