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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 38,692 reviews
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super informative when things needed to be altered. They explained everything and even made recommendations for future attachments i might want to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grant was on time, polite, informative, and very careful around all my things in the tight space the TV needed to be mounted on the wall. He was efficient and answered all my questions. When he was done he ran through the settings with me. He cleaned up all the cardboard. The only way anyone would know he had been here was the old TV was replaced with a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous work, very knowledgable. TV was installed on wall quickly and all stations were programed, and then we were taught how to access channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great pleasure to work with the Geek Squad technician who answered all my question and protected and covered my floor in the installation that was requested and completed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gerk Squad Installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is specifically for Matt & Joseph who completed the mounting service. They were excellent! They took the time, measured, FIXED what the last Best Buy installer did 3 years ago & were beyond helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in installation. Clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, notified me when on the way. Professional install team, cleaned up after themselves. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV extremely fast and was very knowledgible on what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two agents came by did the job, knew exactly what they were doing and even supply me with a better amount that I really did need.. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was enjoyable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my Pioneer 65 inch TV using my existing mount, since my previous TV was smaller, it was a bit trickier, but they made it work. They then proceeded to make suggestions of other helpful products to make my life easier and safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have hung the tv myself, but it was free with the service plan I have so I had it done, and dude did a much better job than I would have in half the time, if I had to pay the full price, I probably would have done it myself, but definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever had doubts about buying the Premium TV Mounting service, stop second guessing yourself and buy this service. You will not regret it! The Geek Squad Agents, Cameron and Lucas, who performed our service were absolutely professional. They came, they saw and they installed. Their suggestions and professional expertise were spot on. Having these two professionals do the installation saved me a lot of grief and frustration. They were worth every penny spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great with product installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, knowledgeable, friendly, efficient; a credit to Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The husband and wife team came out on time, and installed the new TV and mounted it on the wall. They were a heck of a team, and were a pleasure to see a couple working together. So nice and friendly, and they were efficient and quick, cleaned up the area when they left. A real pleasure to have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team installed TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team completed the work very efficiently and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GSquad is lit - Madison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank and Barney did a great job installing my mount and hanging the 75 inch LG. They were quick; knowledgeable, personable, and considerate. They made sure I was satisfied with the work they performed and cleaned up everything afterwards. They make a great team snd they probably receive a lot of accolades. Grest job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional,knowledgeable and friendly service is well worth the cost of Geek Squad. I have a difficult time with new technology and the helpfulness and patience of the installers was SO HELPFUL to understanding how to use my new purchase. I highly recommend Geek Squad to anyone planning in home set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lisa at Geek Squad did a perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lisa and Dylan (I think that was his name and so sorry if I’m getting it wrong) we’re fantastic! They were professional, courteous, very knowledgeable, efficient, and spent the time to ensure that we were satisfied with the install. And we are! They did a perfect job. Huge thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was excellent. Made sure we were comfortable with operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, polite and respectful. Did the set up, answered questions. Cleaned up area and asked if everything was done to my satisfaction. Would request them for another install if needed.

    I would recommend this to a friend