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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 38,693 reviews
  • Rated 4 out of 5 stars

    Fast, innovative, but watch that cable box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the team is great. The guys are very knowledgeable and I must admit, very VERY fast. I can imagine my entire day destroyed trying to unpackage and mount a TV. My only gripe is that the things they use to attach cable boxes to the back of the TV are a bit faulty. This is my 2nd tv from them for install, and both times it’s hanging off the back! I’m sure they can come and rescue it though. That’s the only reason why I didn’t go for the 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set up the tv installation and mount on my wall was absolutely wonderful! The TV is so great for my room. It’s the right size. I didn’t want an overbearing tv while I laid in bed. It’s great quality tv with fire stick installed. It’s so very easy to use with amazon account. The price was great .. can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job and didn’t take long to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank the guys that came to install everything they where great kudos to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our TV expertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Geek Squad yet again when we relocated to Texas from Nevada. The guys were on time, professional and consulted with us down to the height of mounting our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and professional technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were vert careful and professional during the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy when an expert makes the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to install my 86 inch TV with a friend, did not turn out too well. With the Best Buy Protection I was able to replace the new tv and have BB install. Looks great and I have the piece of mind knowing it was done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went well and everything is fantastic! The guys were in and out quick and efficient. The TV angles perfectly to all three playing positions for my bandmates needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional & Corteous!! Very Knowledgable & Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and professionally mounted 2 televisions with accuracy. Professionally made sure televisions cable program and apps worked correctly. Did it all under 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install and great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv super fast and were extremely patient with my 5 year old who had endless questions. They even made sure to vacuum behind themselves to avoid my kids stepping on anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv 86’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love quality of tv best deal I made picture is amazing and app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and setting it up. They also cleaned up after them selves.They were very nice and knew what they were doing very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were AWESOME. They were very professional and were able to answer any questions I had. Can't say anything bad about both of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed my tv and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents greatly exceeded my expectations in mounting and connecting all my devices to my new TV. They were careful with all my equipment and made sure everything worked correctly and I understood how to operate all my devices before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t home but my son said they worked fast, and efficiently in installing and hanging up my 65” tv. After that they cleaned up the mess and took away the broken tv. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Installation of 46” TV Connect Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired Geek Squad to come to our home to install a 46" TV connect wall mount for us, so our TV is safely mounted to the wall. The technician Malachi came out and did an exceptional job. She is a professional, friendly, productive individual who made sure that the area she worked was cleaned up afterwards. We were very impressed with Malachi work and hope that she receives the a commendation for the great service she provided us. We would definitely use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient, friendly, helpful, knowledgeable and very patient!!! Very qualified for the job. They cleaned up boxes and paper afterwards. Set up TV channels, and sound system. Showed us how to access the apps on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys removed my old tv from the mount and installed my new one on the same mount. They made sure everything was hooked up properly.. Very clean install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond. Not only setting up and mounting but making sure I understood the fiction of the tv and how to set up roku account. He stood by until everything was finalized the way I wanted it. I was treated as a valued customer and not just another stop on his route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and installed quickly. Looks great over my fire place. No issues at this time.

    I would recommend this to a friend