Customer Ratings & Reviews

The agents did a great job. The tv was fitted directly in the spot needed. It could have been challenging but they knew what they were doing and did it exactly as it should have been done. Outstanding all the way around.

Very professional and quality service. They were very knowledgeable and did a great job!

Geek Squad tech Connor connected my new Samsung TV and mounted it to my existing stand. He was very quick and was done in less than one hour. Connor was professional, polite and also recommended a new 4K Fire Stick and an additional port device to connect my sound bar, firestick and Blu Ray player. Very happy with the service!

Our technician came to the house exactly when he said he would! He installed the TV mount quickly and was a nice great guy! This is the second time I’ve used BB for an installation. And I’m sure I’ll use them again.

The geek squad was professional, knowledgeable, and courteous. The tv and sound system is exceptional.

The agents who came were respectful of our home, quick in mounting the tv and very knowledgeable. They were on time. They answered all questions and provided great service.

I'm a My Best Buy Total member so this service was no added cost. I was a little skeptical I wouldn't be charged extra but I wasn't. The installer worked quickly, installed the tv mount, in-wall cable concealer, and my tv pretty quickly, without any mistakes.

INSTALLERS ARIVED ON TIME AND MOUNTED MY NEW SAMSUNG ON THE WALL MOUNT ... SET UP CONNECTIONS AND REMOTES.. THEN CLEANED UP ... NO PROBLEMS AT ALL

Had many problems with purchase of a new TV. However, the Geek Squad guys were all great...very professional and knowledgeable.

Helpful, knowledgeable, friendly, efficient; a credit to Geek Squad.

Have to say I questioned whether it was worth the money, but the answer is absolutely yes. The techs were very friendly, helpful, and knowledgeable. They were able to assemble/install the TV in a fraction of the time it would have taken me, and I never would have figured out how to setup the TV which they did brilliantly!

The Geek Squad was FANTASTIC! They arrived early! (that rarely happens anywhere else!) They were very professional, courteous and knowledgeable! They were fast. The installation was done in about 20 minutes! and they cleaned up before they left! We are glad we chose the Geek Squad!

Guys did a great job. Respectful and courtious. I recomended to my mom and she used them to install when she purched a tv also.

Love my frame,TV. I have a lot of wall art. It just fits right in! Geek squad guy was great. Answered my many questions, didn’t rush, and seemed to really care that I was able to understand how to use my new tv.

The 2 installers showed up and were very friendly ask where I wanted the TV mounted. Installed with the purchased in wall wire kit purchased. Did a good job checked after installation showed how to work the remote and cleaned up afterwards

The Geeks came out and mounted two tvs in my house. They were extremely professional and did an outstanding job.

Install was excellent. Made sure we were comfortable with operation

The agents were quick, efficient and easy to get along with. They did a great job installing the full motion TV apparatus. Polite and quick with the installation.

The agent who installed my Insignia also set it up so that I could easily turn on and off my TV. He was so very wonderful and even helped put back my TV console which is very very heavy. I am a senior citizen and his thoughtfulness meant a great deal to me. I recommend this service.

Geek Squad agents were prompt, courteous, competent, efficient, and friendly. Mounted 65 inch TV and sound bar look great and are placed exactly as I wanted. Only reason for a “4” instead of a “5” is that I cannot get my DVD player to work no matter what I try. They may have told me something about that that isn’t obvious, but wish they had written out instructions for me to follow.