Customer Ratings & Reviews

Our two agents, Justin and Matt, were fantastic!! Communication was great, they were knowledgeable and efficient. We also had them install a soundbar and run the wires behind the wall. It just all looks really nice. Very pleased and would purchase again. Yes you can probably do it by yourself or with some help but I highly recommend using Geek Squad to save yourself any trouble.

Geek Squad was fantastic! They connected it to the stand and got everything working on it and did it very quickly! The two that installed it were courteous and friendly. They took their time to answer our questions. Also told me to call back if I had any problems. I couldn't ask for better service! Best Buy is one of my favorite stores!

If I needed a side gig. It would be mounting televisions. After doing some redecorating this past spring I needed a tv mounted in my bedroom. Lots of hours of research and calls, o was given price estimates STARTING at $250 for this service. I had purchased the tv at Best Buy so I figured let me look into what the cost would be from their geek squad. I was pleasantly surprised it was significantly less, and I could use my points towards the cost. It was simple and easy to set up an appointment, On the day of my appointment the young man arrived on time, fully masked and respectful of my request to please remove shoes upon entry of my apartment. It took him less than 5 minutes to determine I had purchased the wrong wall mount and told me exactly which one I should purchase. He rescheduled my appointment right there in the spot so I wouldn’t have to wait about week or so. Again, he arrived promptly. It took him about 20 minutes to install the tv mount and to hang my TV. He was very neat, polite and kind, taking time to show me how I can adjust the position of the newly mounted TV! I would give him 10 stars if I could! I would 100 percent recommend the geek squad if you need a tv mounted at a reasonable cost and I will definitely consider using them again for any of my TV or tech needs!!

They did a wonderful job mounting our TV and sound bar! So friendly and very professional!! They took their time explaining everything and making sure it was just right! They also took the time to go through the TV settings and get us up and running without having to figure it out on our own! My husband and I were so happy with the geek squad service!

The install went perfectly, and the installer was very professional and friendly.

The team that mounted our TVs were AWESOME! The TV has great features. The picture is pretty good. The only thing I have not figured out is how to watch older basketball games. The quality of the basketball games are poor and grainy. When I play one of the games from Amazon on a smaller TV you can make out the players. But on this 86 inch TV it's to blurry/grainy to even tell who the players are. I hope this is just a setting. LOL... But some things shouldn't be see this large that's on TV. Video games are GREAT!

Highly recommend this service. Moved/mounted current TV to another room and had the new TV mounted. Purchased the Total Tech service and saved myself $100 on the installation plus other fringe benefits. Could have done it myself however, so nice to sit back relax and watch someone else do it! Not to mention not answering all of the wife's questions and concerns! Tech's were very personable, knowledgeable and efficient.

I am so happy with the service and professional treatment I received. They mounted my TV, Dish, Apple TV, and sound bar, above my fireplace. No wires were showing! They made sure everything was up and running and asked me if I had any questions! Great job!

Very happy with this install. The installers were very professional, courteous and efficient.

Everything was set up carefully and they made sure it all worked before they left.

The 2 installers showed up and were very friendly ask where I wanted the TV mounted. Installed with the purchased in wall wire kit purchased. Did a good job checked after installation showed how to work the remote and cleaned up afterwards

The two gentlemen who hung our large tv over the fireplace did a great job. They were very polite and knew exactly how to do it quickly. Couldn't have worked out better

The guys were extremely knowledgeable and precise. Great experience. I would recommend ZR Company LLC to anyone who needs professional installation.

The team did a fabulous job of mounting the tv on the wall and setting it up. We are not very tech savvy and we truly appreciated their expertise. Also, they let us know when they were on the way and arrived right on time. Very professional

The crew waa fast and professional. I no visible cords and my TV is mounted beautifully

Geek Squad Installer was tremendous. Fantastic all around. We had a really complex installation because of the wall mount plus the MANY components attached to the new TV. He was patient and wasn't in a hurry to leave like other installers I've had in my house. This install also happened during COVID. ALL safety concerns were handled with the utmost of professionalism. Good job all around.

The geek squad crew showed up right at the start of my appointment time frame. Very professional and thoughtful in their work. We had to move the existing mount down a bit due to the new TV mounting setting is much lower than my old TV. Nonetheless they took on the challenge and was able to utilize my existing mount and made it fit perfectly. Thanks guys

The two young men that delivered and set up my TV and mount did an excellent job. Both were very Courteous and will to explain what “I” needed to do to work my TV. Their attention to detail in mounting the TV so it was perfectly aligned and straight was very professional and their knowledge on the install was evident. I couldn’t have been more pleased.

I wish I could remember his name, but he was the most efficient, fastest and highest quality installer I have ever had. He installed three big screens in under an hour and a half flat and reprogrammed my TVs to make it easier to switch between the apps and different media without me even asking! Can't say enough great things about him.

The Geek Squad did a wonderful job installing 2 TVs and a sound bar. They were professional, well mannered, and had all the right tools.