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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Mount Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing new TV MOUNT. Installers great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't ask for more - GREAT service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came on time, mounted my tv with speed and experience. They then set it up with my accounts showing me how and also showed me a few things on how to use the new features of my tv. Absolutely great service. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all around. Professional, clean, efficient and timely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed TV and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our dog knocked our older TV off the entertainment center, it was time for a new TV. We purchased a near top of the line TV so to protect it for being knocked off, I decided to mount it to the wall. The TV is a 65 inch so I felt it would be too much for me to do it by myself. Also thought why not have someone who has experience mounting larger TVs do the job. That was the correct choice. They had it and the sound bar mounted within a couple of hours (did not time them). I'd probably still be working on it today if I was doing it LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had an awesome experience, the technicians arrived on time and they explained everything to us and they mounted a 70 inch tv for us and there expertise should not go unnoticed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was so pleasant to work with. He knew exactly what he was doing. Installation was fast but ensured that everything was done correctly and in a professional manner. Didnt feel rushed when explaining the details of the TV and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting the tv I ordered for my father. They recommended a full motion mount for the corner and its working out great. My father is elderly and the installer took extra time to explain the new remote control and was super friendly and pleasant to him. Im so happy that my father is happy with the installer and the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install by Geek Squad agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After experiencing frustration with installing a big screen TV in my living room a couple of years ago I decided to have Geek Squad install my new LG OLED 55 inch in the master bedroom. It was a great experience. The agent was fast and synced all my devices to the new TV. It was a great experience and I will have Geek Squad install a replacement for the living room TV in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the price - very slick and elegant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to ge a wall mounted for our bedroom. Found this to be a perfect fit. We had a very old big box tv sitting on a stand. Getting a wall mounted TV cleared the space and it looks great on the wall. Being a total tech member, installation and haul away was included. Best Buy tech did an excellent job and made us happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had Robert & Oliver out to mount my TVs. They actually did 3 total, and wound up coming back out to readjust the height a couple of weeks later (which was my fault). Very professional and made some great recommendations along the way, like buying wall rated HDMI cables to hide. They installed those on a return trip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were in and out leaving only a cloud of dust and the two televisions on the wall placed in the exact right place. They really knew what they were doing and hooked everything up and really were in an out in less than half an hour. They worked quickly and effectively. There was no real cloud of dust as they brought their vacuum to clean up and any wall board dust. They were polite and impressive with their efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever had doubts about buying the Premium TV Mounting service, stop second guessing yourself and buy this service. You will not regret it! The Geek Squad Agents, Cameron and Lucas, who performed our service were absolutely professional. They came, they saw and they installed. Their suggestions and professional expertise were spot on. Having these two professionals do the installation saved me a lot of grief and frustration. They were worth every penny spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts at mounting TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Justin did a phenomenal job of not only informing us of our best options of mounting the TV, they took their time to make sure it looked great and that we were 100% satisfied. It took only about an hour and it looks great. Will definitely use this service again. Had already used Geek Squad to mount a different TV. They have yet to disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, technicians were on time and were very careful with the wall. Great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to mount a 65 inch LG OLED 4K television above my fireplace in a great room. Technicians installed in less than an hour. Product came with all necessary mounting brackets and other hardware. Technicians were able to adjust height and level tv using this tv mount. This product added to my overall satisfaction of my Best Buy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members were professional, friendly, and efficient. They made sure the TV was mounted in a way to match the arrangement of my seating area. Upon request they gave helpful information about streaming channels matching my interests. Before they arrived they kept me updated about the expected time of arrival. Overall, five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I made this purchase. They did it all when it comes to the set up. The installers were also very professional. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Design Team gets an A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and the team went above and beyond to help modify and upgrade my living room audio and video system. With a new tv and receiver/amp, I have excellent quality tv/audio and Ben helped ensure the equipment fit perfectly into my living room. I would highly recommend Ben and his team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and thorough asking a number of questions about exactly how we wanted to use the TV to ensure it was set up so we could do everything we used to do and more. Fantastic Service and professionalism and they were very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re-install after painting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-install after painting went well it’s literally two geek squad guys picking up our 75” QN90 and hanging it back on its already installed mount above the fireplace.

    I would recommend this to a friend