Customer Ratings & Reviews

Installation was outstanding. Arrived on time after text and call to confirm on their way. Technicians (Brandon) were fast and professional. Courteous and very helpful with information. Placed the tv precisely where I wanted. Connected all devices, including cable tv box, and ran service test to confirm everything was working properly. Cleaned up after themselves. Highly recommend!!

They mounted it perfectly and super fast. They were also pretty cool people. I love how you’re able to move the tv to the left and right for the perfect center and if you like it a little tilted you can too.

It was a difficult install getting the cables run through the conduit in the wall. Installers were persistent and got the job done.

The agents mounted and had the tv working and looking perfect in a matter of minutes. They were professional and friendly and I would use them again in a heartbeat.

The tv looks like art when not in use and I couldn’t be happier

The gentleman that mounted my tv were in contact with me with when they will be there and were on time. They were very knowledgeable. They wanted to make sure that I was happy and always asked me questions to make sure it’s done to my satisfaction. They were also quick and the quality of their work was great. Totally worth the money. Saved me from stress and frustration.

Very friendly and efficient service! It only took 2.5 hr to finish the work nicely.

The techs arrived on time. They clearly communicated to me why they were here and how they were going to accomplish the job. Kept me up to date on the status of the job. They hooked up all items, demonstrated how they work. They cleaned up the work area and they actually left the area better looking upon their departure than upon their arrival. I would highly recommend the geek squad for this service.

The agents that came did a great job installing the TV using my existing mount. They even recommended lowering my mount a bit and took care of it for me even though they could have just put up my new tv as is and gotten the job done quicker. I really appreciated that. They cleaned up the work area thoroughly. They showed me how to work everything and followed up with me a few days later to make sure everything was working well.

Great service fast quick and cleanVery knowledgeable came and put the TV up cleaned up less than 45 minutes

The installation exceeded my expectations because of the installers - Carl and his partner were exceptional. They were polite, knowledgeable, and did a great job cleaning up after themselves. They patiently answered all my questions. Carl should train all the new members of the Geek Squad install team.

Excellent service. The tech was to mount new 55” tv using the mount I had already purchased with the tv. However the mount was defective. He had another mount with him ( fortunately) which was of higher quality so it was a win. Glad I purchased the service as I will be using them again for another install in November

On Oct.28, 2021, Lacey from the Geek Squad did our wall mount for a new T.V. She also adjusted other T.V. Comcast boxes and handsets. Additionally, she was incredibly informative and explained many things to me and encouraged me to call her if I needed any help. Appointment was conducted in a timely manner and I was given updates before. Great service.

The agents were polite and worked efficiently and collaborated with me on finding the ideal placement of my 75 inch TV in my new apartment. Upon request, they also covered the cord with an adhesive attachment for me. Both were very nice gentlemen and worked well together.

Nick and Jessie did an awesome job. It was very apparent of their install knowledge and experience while doing the job. In the end my TV looks great hanging on the wall and works awesome. Thank you Nick, Jessie and Best Buy Geek Squad!

The Geek Squad was excellent- timely, professional, and mounted our new tv in no time! They also showed us our to use our mount since it pulls away from the wall and tilts/angles to either side. I would not hesitate to use Best Buy/Geek Squad for any of your needs!

On time, fast and expert installation; fine tuned the sound and picture

Very professional and thorough in setup and cleanliness. Showed me how to operate the Tv and mounting the wall bracket

Edward was great! Everything was great. On time, fast, efficient

The guys were very professional And they did a great job